Taylor Akomeah
New Brunswick,NJ
Summary
Adaptable professional with experience supporting team operations, client records, and service coordination. Strengths include compliance monitoring, time management, and provider communication, with a consistent focus on accurate documentation and smooth daily workflow.
Overview
10
10
years of professional experience
Work History
Quality Assurance Manager
Goodwill Caring Healthcare Services
Somerset, NJ
10.2025 - Current
- Monitor and support operational performance for a 50‑member team
- Verify client insurance eligibility and coordinate service approvals to ensure accurate coverage before care delivery.
- Communicate with providers, nurses, and care teams to resolve documentation issues and maintain continuity of care.
- Manage onboarding workflows, collect required documentation, and ensure compliance with agency and state guidelines.
- Maintain 100% HIPAA compliance across all client records and communications.
- Document changes in client status and escalate concerns to supervising clinicians within required timeframes.
- Support daily operational processes including scheduling, client updates, and administrative coordination.
Program Manager
Foodcorps
New Brunswick, New Jersey
08.2024 - 08.2025
- Organized and administered 639 healthy school items each week for students across two schools, within budget.
- Collaborated with other service members on school meals-related projects.
- Contributed to the operational aspect of local food procurement efforts, marketing, and promotion of these items.
- Advanced and promoted nourishing school meals through collaboration with food service staff, coordinated, and supported skill-building for school staff, and contributed to community partnerships that support school meal initiatives.
- Participated in FoodCorps training around teaching, gardening, and family engagement.
- Maintained awareness of relevant USDA regulations that affected the operation of the school nutrition program.
Care Manager
Cloverland
Brentwood, Tennessee
08.2023 - 07.2024
- Coordinated care plans for clients and families to ensure personalized support.
- Ensured all resident rooms were replenished every 24 hours.
- Oversaw that all needs of each resident were met by the end of the shift, and that the safety guidelines had been met for each resident.
- Ensured that care and documentation were 100% HIPAA.
- Documented and reported any changes in client behavior or physical condition within 24 hours to the supervising nurse, maintaining 100% compliance over the next 60 days.
Volunteer
Rutherford Recovery Fest
Murfreesboro, TN
08.2022 - 09.2022
- Engaged with vulnerable populations within Rutherford County to seek a better understanding of substance abuse and addiction.
- Partnered with the Prevention Coalition for Success to engage with community members, to spread awareness of resources pertaining to substance abuse and addiction.
- Conducted data collection from both vendors and attendees through structured and tailored Qualtrics surveys to assess and evaluate community needs for future events.
Volunteer
ACE Leaning Center
Murfreesboro, TN
03.2019 - 03.2019
- Supported focused learning by finding new, creative ways to enhance each child's learning experience.
- Collaborated with teachers to create engaging lesson plans.
- Contributed to building a safe and welcoming environment for all children.
Volunteer
Kidsville (The Parthenon)
Nashville, TN
01.2017 - 06.2017
- Increased attendance of art events by 60% by implementing new activities to drive attendance.
- Created a welcoming environment to drive outreach initiatives and engage community members.
- Obtained a guest registry of all attendees to maintain safety.
Education
Bachelor of Science - Community And Public Health
Middle Tennessee State University
Murfreesboro, TNSkills
- Insurance Eligibility Verification
- Care coordination
- Compliance monitoring
- Documentation Management
- Provider Communication
- Project Management
- Qualtrics
- Microsoft
- Excel
- Strong Written and Verbal Communication
- Critical Thinking
- Time Management
- Compliance monitoring
Accomplishments
- Collaborated with team members to create a successful social marketing campaign aimed to boost attendance and spread awareness of health relevant issues for university students through social media platforms, brochures, and relevant discussions at our university's annual mental health events
- Established and maintained in door garden for Lord Sterling Elementary School
Timeline
Quality Assurance Manager
Goodwill Caring Healthcare Services
10.2025 - Current
Program Manager
Foodcorps
08.2024 - 08.2025
Care Manager
Cloverland
08.2023 - 07.2024
Volunteer
Rutherford Recovery Fest
08.2022 - 09.2022
Volunteer
ACE Leaning Center
03.2019 - 03.2019
Volunteer
Kidsville (The Parthenon)
01.2017 - 06.2017
Bachelor of Science - Community And Public Health
Middle Tennessee State University