Taylor Alexander
Indianapolis,IN
Summary
- Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
- Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients, and family to provide continuous top-quality care and education.
- Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
CNA
Independence Village Fishers East
2025.01 - Current
- This job role consists of me assisting the residents with ambulatory needs, sorting and organizing the supply room, dealing with dementia residents, washing laundry, lifting up to 200 pounds with mechanical lifts and gait belts. Assisting with meals and check and changes.
CNA
Anchor of Hope Hospice
2025.01 - 2025.09
- This job consisted of me bathing and clothing the residents. Providing them with dental care and basic upkeep/grooming. I was also responsible for feeding/ ensuring they received three meals a day.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reduced patient stress levels through effective communication and active listening skills.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Contributed to culture of empathy and care, receiving commendation from families for dedication and kindness.
- Continuously pursued professional development opportunities to maintain current knowledge of trends and best practices within the field of palliative care nursing.
- Increased patient satisfaction with compassionate communication and attentive care during difficult times.
- Collaborated with interdisciplinary team members to develop personalized care plans tailored to each patient''s unique requirements.
- Assisted patients in achieving optimal mobility by supporting them during transfers, ambulation, and positioning activities.
- Supported nursing staff with vital signs monitoring, contributing to timely adjustments in patient care plans.
Administrative Assistant
Pediatric Cardiology
2023.04 - 2024.09
- Checking in-out patients. Requesting medical records/ faxing out medical records. Scheduling/ Rescheduling patients due to office conflicts or schedule changes.
- Creating folders for upcoming appointments. Answering and redirecting phone calls/ enduring high call volume.
- Fulfilling the requests of patients, doctors, insurance companies, and specialty offices. Creating slots for add on patients/ Urgent appointment needs.
- Emailing patients doxy links for virtual appointments, as well as our insurance team in regards to add ons, cancellations, and unverified insurance policies.
- Updating Patient charts with new address, phone numbers and insurance policies. Ensuring insurance policies are in the correct order if there are secondary and tertiary plans. Etc...
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
CNA
American Senior Communities
2021.03 - 2023.01
- This job consisted of me bathing and clothing the residents, Providing them with dental care an basic upkeep/grooming. I was responsible for feeding them and ensuring they received three meals a day. I made and dressed their beds as well as kept their rooms tidy.
- Assisted patients with daily living activities, promoting independence and dignity.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
Education
High School - Allied Health/health Sciences
North Central High School
Indianapolis, Indiana2020-05
Skills
- Organization
- Basic Communication Skills
- Vital signs monitoring
- Dressing assistance
- Compassion and empathy
- Patient care
- End-of-life care
- HIPAA compliance
- Maintaining confidentiality
- Complex Problem-solving
- Computer skills
- Data entry
- Customer service
- Critical thinking
- Scheduling and calendar management
- Computer proficiency
- Customer and client relations
- Documentation and recordkeeping
Certification
- CNA certification
- CNA2204011
Timeline
CNA
Anchor of Hope Hospice
2025.01 - 2025.09
CNA
Independence Village Fishers East
2025.01 - Current
Administrative Assistant
Pediatric Cardiology
2023.04 - 2024.09
CNA
American Senior Communities
2021.03 - 2023.01
High School - Allied Health/health Sciences
North Central High School