Taylor Amidon
Henrietta
Summary
Kind, empathetic, and dedicated hard worker with proven expertise at Wegmans Pharmacy, excelling in patient care and operational support. Skilled at utilizing management software, and delivering exceptional customer service. Recognized for training new staff and enhancing team collaboration, ensuring compliance with regulations while maintaining a clean and organized space for employees to work in, and maintaining patient confidentiality.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Wegmans Pharmacy
Rochester
03.2021 - 01.2026
- Assisted pharmacists in preparing and dispensing medications accurately.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Assisted with pharmacy technology updates and troubleshooting to ensure efficient operation.
- Processed prescription orders using pharmacy management software effectively.
- Trained new pharmacy staff on operational procedures and systems.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Cashier
Wegmans
Rochester
07.2018 - 03.2021
- Handled cash, credit, and gift card payments securely.
- Maintained cleanliness and organization of checkout area consistently.
- Assisted customers with product selections and store navigation.
- Greeted customers and answered any questions they had about the store's products and services.
Yearbook Club Member
Rush Henrietta Senior Highschool
09.2019 - 06.2020
- Responsible for taking pictures of all the students during events such as spirit week.
- Put together different themed pages for the yearbook and edited them online.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Was in charge of advertising the yearbook by putting together posters and hanging up flyers all over the school.
Education
High school or equivalent -
Sperry Senior Highschool
Rush Henrietta01.2026
Yearbook -
Rush Henrietta Senior Highschool
Rush Henrietta06.2020
Skills
- Provides incredible customer service
- Workes proficiently with management software
- Team collaboration
- Data entry
- Time management
- Communication skills
- Patient confidentiality
- Supporting pharmacy operations
- Problem-solving skills
- Processing payments
- Manual and automated medication dispensing
- Receiving incoming supplies
- Stocking shelves
- Confidentiality and HIPAA
- Insurance reconciliation
Publications
- Illustrious - 'Animal Rights' from The America Library Of Poetry, In 2019, I wrote a poem about animal rights and how animals all over the world are being abused. It got chosen from a competition to be published in a book, full of short poems made from many talented young people.
- Rush Henrietta Senior Highschool Yearbook 2020 as mentioned previously.
Accomplishments
National Junior Honor Society
Affiliations
Fitness
References
References available upon request.
Timeline
Pharmacy Technician
Wegmans Pharmacy
03.2021 - 01.2026
Yearbook Club Member
Rush Henrietta Senior Highschool
09.2019 - 06.2020
Cashier
Wegmans
07.2018 - 03.2021
High school or equivalent -
Sperry Senior Highschool
Yearbook -
Rush Henrietta Senior Highschool