Taylor Anderson
Greensboro,NC
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resource administrator position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Sales Associate
Macy's
11.2022 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Customer Service Representative
Spectrum
09.2022 - 03.2023
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Customer Service Representative
Alorica
03.2022 - 08.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Guest Service Representative
Hyatt
09.2021 - 01.2022
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
Secretary of the Bennett College Choir
Bennett College
01.2018 - 01.2019
- Enhanced office efficiency by streamlining filing systems and organizing documents.
- Facilitated communication between departments for improved collaboration and project success.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
Education
Bachelor of Science - Business Administration
Bennett College For Women
Greensboro, NC05.2023
High School Diploma -
Uncg Early/Middle College
Greensboro, NC05.2018
Skills
- CPR and First aid training
- Product Sales
- Payment Processing
- Inventory Control
- Customer Service
- Teamwork and Collaboration
- Guest Relations
- Microsoft and Powerpoint Certification
activities
- Heritage Green, Spring 2020, Shadowed nurses Hands on activities with the residents
- Abbotswood at Irving Park, Fall 2021, Volunteering One on one with residents Organizing activities
- Summer 2019, Became a member of SLAMM Volunteered at the New Arrivals Institute
Affiliations
- Big Brother Big Sisters of America
- Alpha Kappa Alpha Sorority, Inc.
Timeline
Sales Associate
Macy's
11.2022 - Current
Customer Service Representative
Spectrum
09.2022 - 03.2023
Customer Service Representative
Alorica
03.2022 - 08.2022
Guest Service Representative
Hyatt
09.2021 - 01.2022
Secretary of the Bennett College Choir
Bennett College
01.2018 - 01.2019
Bachelor of Science - Business Administration
Bennett College For Women
High School Diploma -
Uncg Early/Middle College
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