Angela Ramirez

• Current post (Trulieve Dispensary)
• Patrolled assigned areas to detect suspicious activities and persons.
• Monitored entrances, exits and other points of access to ensure safety of people and property.
• Conducted security checks on staff entering or leaving the premises.
• Conducting checks of patient’s Driver’s License or Medical cards not expired.
• Checking for weapons and firearms when entering dispensary and obtaining knives , mace and asking patients with firearms to take back to vehicle.
• Checking backpacks and holding them until patient comes out from sales floors.
• Responded promptly to emergency situations using appropriate resolution strategies.
• Provided customer service assistance in resolving conflicts or disputes.
• Maintained logs of all security related incidents and wrote detailed reports for management review.
• Assisted with investigations into thefts, vandalism, assaults.
• Enforced rules and regulations in a professional manner while interacting with guests and employees.
• Operated two-way radios for communication with headquarters personnel when necessary.
• Inspected equipment such as fire extinguishers, alarm systems, sprinkler systems, cameras, locks., to ensure proper functioning.
• Monitored CCTV surveillance system footage for suspicious activities.
• Observed individuals on foot or in vehicles entering the facility to determine their purpose of visit.
• Adhered strictly to company policies regarding safety protocols and procedures.

• Security Guard at the Tucson Juvenile Courts.

Working with the Director of Pima County Juvenile Court. Doing surveillance on and around the Juvenile courts and also in court rooms. Answering phones and making sure no weapons and firearms entering the building. I would have patrions coming into court house go through a scanner to make sure they weren’t caring any weapons. Also have them empty out their pockets. Making sure the court house running smoothly. Protecting all Pima county employees and Judges.

• Front and back-office patient medical scheduling.
• Created and maintained patient medical records, ensuring accuracy and compliance with regulations.

• Covid 19 Screening at front door
• Assisted patients with general questions and to appointment window.

• Covid 19 Screening at front door
• Assisted patients with general questions and to appointment window.

• Package processing
• Shipping and receiving.

• Outbound calls to Physicians for prescription inconsistencies/refill/obtain new prescriptions
• Outbound calls to patients to inform and explain various medication/pharmacy calls.