Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Taylor Anthony

Sheboygan,WI

Summary

Proven track record at Walmart in elevating customer satisfaction through exceptional service and quick problem resolution. Skilled in shelf stocking and stress management, adept at multitasking and maintaining a positive attitude. Successfully enhanced sales and customer experience by leveraging strong organizational and customer service skills.

Overview

4
4
years of professional experience

Work History

Health & Beauty TA

Walmart
Sheboygan, WI
10.2021 - Current
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Resolved customer complaints promptly and efficiently.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Provided accurate information about products and services to customers.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Stamped price tags on merchandise, referring to official price lists.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Followed safety procedures when handling hazardous material or dangerous goods.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Updated products with new pricing or temporary promotion signs to increase sales.

Cashier

Speedway Gas Station
Knightstown, IN
08.2020 - 09.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Welcomed customers, offering assistance to help find store items.

Education

High School Diploma -

Muncie Central
Muncie, IN
06-2020

Skills

  • Behavior redirection
  • Positive attitude
  • Stress management
  • Shelf stocking
  • Multitasking and organization
  • Customer service
  • Cleaning and sanitation
  • Arts and crafts

Affiliations

  • Reading
  • Photography
  • Travel
  • Baking/Cooking

Timeline

Health & Beauty TA

Walmart
10.2021 - Current

Cashier

Speedway Gas Station
08.2020 - 09.2021

High School Diploma -

Muncie Central

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Taylor Anthony