Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TAYLOR AQUINO

Seasonal Clerk
Los Angeles,CA

Summary

Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Certifications

Work History

Seasonal Clerk

Department Of Justice
Los Angeles, CA
04.2022 - Current
  • Assist paralegals and attorneys with trial preparation, collecting and tracking social media information about parties in cases, tagging and redacting documents for document productions
  • Assists with clerical duties and summarizing deposition transcripts

Customer Service Specialist

Dicks Sporting Goods
Torrance, CA
06.2021 - 04.2022
  • Supervised and trained new employees to be kept up to company standards
  • Resolved all customer complaints in a professional manner while also prioritizing customer satisfaction
  • Assisted in specialized areas or functions in the store including but not limited to Cash Office, Front End, Customer Service, Cashiering, Recovery etc
  • I maintained high level of awareness and accuracy when handling close to $5,000 each shift
  • Assisted customers with opening accounts and signing up for new services.

Office Assistant

Dobbins Foster Home
Inglewood, CA
06.2017 - 08.2020
  • Handle multiple activities and projects
  • Provided clerical support, addressing routine and special requirements.
  • Developed correspondence letters, memos and emails.
  • Completed clerical tasks such as filing, copying and distributing mail.

Customer Service Specialist

Dicks Sporting Goods
Torrance, CA
03.2018 - 02.2020
  • Supervised and trained new employees to be kept up to company standards
  • Resolved all customer complaints in a professional manner while also prioritizing customer satisfaction
  • Assisted in specialized areas or functions in the store including but not limited to Cash Office, Front End, Customer Service, Cashiering, Recovery etc
  • I maintained high level of awareness and accuracy when handling close to $5,000 each shift
  • Applied basic sales strategy to engage customers and present solutions to suit individual needs.
  • Updated account information to maintain customer records.

Cashier

Albertsons
Laguna Niguel, CA
05.2017 - 01.2018
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Retrieved items for customers and verified prices.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Pleasantly greeted customers and provided prompt and courteous service.

Education

Associate of Arts - Psychology

Long Beach City College
Long Beach, CA
12.2017 - 06.2020

Bachelor of Science - Criminal Justice Administration

California State University - Dominguez Hills
Carson, CA
09.2020 - 05.2022

Skills

Customer service expert

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Certification

Technical Support Fundamentals

Timeline

Technical Support Fundamentals

05-2022

Introduction to Hardware and Operation Systems

05-2022

Seasonal Clerk

Department Of Justice
04.2022 - Current

Customer Service Specialist

Dicks Sporting Goods
06.2021 - 04.2022

Bachelor of Science - Criminal Justice Administration

California State University - Dominguez Hills
09.2020 - 05.2022

Customer Service Specialist

Dicks Sporting Goods
03.2018 - 02.2020

Associate of Arts - Psychology

Long Beach City College
12.2017 - 06.2020

Office Assistant

Dobbins Foster Home
06.2017 - 08.2020

Cashier

Albertsons
05.2017 - 01.2018

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TAYLOR AQUINOSeasonal Clerk