TAYLOR ARCHER
Erie,CO
Summary
Resourceful and positive 911 Communications Specialist known for strong leadership, high productivity, and efficient task execution. Skilled in emergency response coordination, crisis management, and team development. Thrive in fast-paced environments by applying a solutions-focused mindset, clear communication, and confident decision-making to lead teams and manage emergencies effectively.
Overview
12
12
years of professional experience
Work History
Communications Specialist III
City of Thornton 911 Communications Center
Thornton, CO
01.2018 - Current
- Answers, evaluates and prioritizes incoming emergency and non-emergency phone calls on multiple phone lines; processes and utilizes the radio system to ensure proper deployment of police, fire and EMS emergency units; responsible for the precise and accurate retrieval and dissemination of information.
- Take on a leadership role by proactively addressing tasks and challenges, and serving as a trusted resource for peers when needed, even without formal designation.
Interim 911 Communications Supervisor
City of Thornton 911 Communications Center
THORNTON, CO
03.2025 - 08.2025
- Assumed supervisory responsibilities for daily operations of 911 dispatch services.
- Guided and mentored dispatch team during transitional leadership phase.
- Facilitated training sessions and addressed performance issues to uphold service standards.
- Supervised emergency communications personnel to ensure adherence to response protocols.
- Managed shift scheduling, time off requests, and overtime assignments for optimal staffing.
911 Telecommunicator
Grand Junction Regional Communication Center
Grand Junction, CO
09.2015 - 12.2017
- Responsible for handling all emergent and non-emergent incidents within all of Mesa County, CO. Go through rigorous one-two year training to become proficient in call taking and dispatching all law enforcement, fire, and EMS personnel.
Senior Resident Assistant
Colorado Mesa University
Grand Junction, CO
08.2013 - 05.2015
- Liaison between Resident Assistants (RAs) and Residence Hall Directors, facilitating effective communication and ensuring alignment with hall policies and objectives.
- Provided leadership and support to a team of RAs, offering guidance, advice, and assistance in the absence of Residence Hall Directors.
- Coordinated and led meetings and training sessions for RAs, enhancing team cohesion and professional development.
Education
BA - Criminal Justice
Colorado Mesa University
Grand Junction, CO05.2015
Skills
- Team Collaboration: Proven ability to work effectively within a team structure, contributing to collective goals and fostering a cooperative environment
- Rapid Decision-Making: Demonstrated skill in making quick, informed decisions and solving problems efficiently under pressure
- Proactive Initiative: Regularly sought out additional tasks and responsibilities beyond assigned duties to enhance workplace efficiency and support team goals, demonstrating a commitment to continuous improvement and organizational success
- Certifications: CPR, EMD, CCIC/NCIC, Crisis Intervention Training (CIT), City of Thornton Leadership Cohort 2023, Larry Moser FTO Certification 2022, Denise Ambler Lee 'Best Practices of a Successful CTO' 2021
- Peer Support and confidentiality training
- Independent problem-solving
Timeline
Interim 911 Communications Supervisor
City of Thornton 911 Communications Center
03.2025 - 08.2025
Communications Specialist III
City of Thornton 911 Communications Center
01.2018 - Current
911 Telecommunicator
Grand Junction Regional Communication Center
09.2015 - 12.2017
Senior Resident Assistant
Colorado Mesa University
08.2013 - 05.2015
BA - Criminal Justice
Colorado Mesa University
Similar Profiles
Caroline HarperCaroline Harper
Team Leader at Covington/Newton 911 Communications CenterTeam Leader at Covington/Newton 911 Communications Center
Jessica HagaJessica Haga
Public Safety Telecommunicator at Pulaski County Joint 911 Communications CenterPublic Safety Telecommunicator at Pulaski County Joint 911 Communications Center
Katrina LeverichKatrina Leverich
Communications Officer at Fayette County 911 Communications CenterCommunications Officer at Fayette County 911 Communications Center
Paul RadliffPaul Radliff
Senior Manager, Design Operations, Bottom of Funnel & Growth Design at ZoroSenior Manager, Design Operations, Bottom of Funnel & Growth Design at Zoro
Madilynn HustonMadilynn Huston
Crew Member at GJ MacCrew Member at GJ Mac