Enthusiastic and adaptable professional with a versatile background in hospitality. Recognized for strong organization and communication skills, fostering a welcoming environment and ensuring guest satisfaction through efficient service.
Overview
1
1
year of professional experience
Work History
Expo Runner
McDonald's
Saint Marys, OH
07.2011 - 10.2011
Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
Assisted guests with menu selections and answered inquiries promptly.
Managed cash register operations and processed payments accurately.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Restaurant Hostess
Bayview Bar & Grill
Montezuma, OH
01.2011 - 10.2011
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservation system, optimizing table turnover and guest flow.
Coordinated with kitchen and waitstaff to maintain service efficiency.
Assisted in training new host staff on operational procedures.
Handled guest inquiries and complaints, enhancing customer satisfaction.
Monitored dining area for cleanliness and readiness for incoming patrons.