Summary
Overview
Work History
Education
Skills
Extracurriculars
Certification
Languages
Timeline
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Taylor Betanco

Culpeper

Summary

Detail-focused Mechanical Engineer with a background in customer engagement and team leadership, adept at organizing complex projects and providing innovative solutions. Excels in communication and has been recognized for outstanding service delivery. Eager to leverage these skills in mechanical engineering to drive success and operational excellence.

Knowledgeable and dedicated customer service professional with extensive experience in customer service. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

7
7
years of professional experience
1
1
Certification

Work History

MERCHANDISING CUSTOMER ASSOCIATE

Lowes
02.2023 - 08.2023
  • Maintained high-standard aisle organization, ensuring seamless shopping experience
  • Built trust with customers through informed product recommendations
  • Showcased collaborative approach in customer service, effectively identifying and fulfilling needs
  • Achieved on-time completion of mechanical setups
  • Streamlined communication for swift response
  • Demonstrated leadership in directing team operations

Siding Installer Assistant

Premium Siding
05.2016 - 12.2022
  • Helped with erecting scaffolding and ladders.
  • Managed safe and efficient use of tools and equipment on construction sites.
  • Installed drywall, siding and other structural components.

Horse RING CREW

Battlefield Horse Show Association
06.2020 - 07.2020
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Set up ring for horse shows by safely setting up jumps by standard heights requirements.

Education

Bachelor of Science - Mechanical Engineering

Virginia Polytechnic Institute And State University
Blacksburg, VA
01-2027

Associate of Arts -

Germanna Community College
Locust Grove, VA
05.2023

No Degree - Culpeper Technical Education Center- EMT Certification

Culpeper Technical Education Center
Culpeper, VA
05.2023

Skills

  • Problem-Solving
  • Communication
  • CAD Software
  • Critical Thinking
  • Creativity
  • Merchandise upselling
  • Multitasking
  • Calm and professional under pressure
  • Product knowledge

Extracurriculars

  • MachWorks Team Member, 07/01/24, Present, Fuel System sub-team team member, Assisted in developing current fuel system on Icarus, Assisted in writing the Preliminary Design Review
  • Baja SAE Team Member, 08/01/23, Present, Team member of Fleet Maintenance, Maintained high-standard aisle organization, ensuring seamless shopping experience, Built trust with customers through informed product recommendations, Showcased collaborative approach in customer service, effectively identifying and fulfilling needs, Achieved on-time completion of mechanical setups, Streamlined communication for swift response, Demonstrated leadership in directing team operations

Certification

  • EMS Safety Courses, Various accreditations focusing on safety within the EMS role.
  • EMT - Certified Emergency Medical Technician
  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.

Languages

Spanish
Professional Working

Timeline

MERCHANDISING CUSTOMER ASSOCIATE

Lowes
02.2023 - 08.2023

Horse RING CREW

Battlefield Horse Show Association
06.2020 - 07.2020

Siding Installer Assistant

Premium Siding
05.2016 - 12.2022

Bachelor of Science - Mechanical Engineering

Virginia Polytechnic Institute And State University

Associate of Arts -

Germanna Community College

No Degree - Culpeper Technical Education Center- EMT Certification

Culpeper Technical Education Center
Taylor Betanco