Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taylor Bethany

Toledo

Summary

Certified Pharmacy Technician (CPhT) Level III with over 6 years of progressive experience in hospital, retail, and remote pharmacy settings, including sterile compounding, medication dispensing, and prior authorization case building. Proven ability to work independently while effectively collaborating with providers and care teams to improve patient outcomes and medication adherence. Skilled in insurance verification, medical billing, order entry, and pharmacy data systems. Demonstrated experience managing inventory, processing test claims, and supporting compliance efforts aligned with federal healthcare regulations. Adept in aseptic technique, 340B program fundamentals, and call center operations. Committed to operational excellence, patient safety, and upholding regulatory standards in all pharmacy practices

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician (CPhT)

Walker Healthcare
11.2024 - Current
  • Collaborate effectively with healthcare providers to ensure accurate and timely documentation
  • Prepare and submit comprehensive prior authorization cases for medications and treatments
  • Conduct test claim submissions to verify medication coverage and reimbursement eligibility
  • Work independently with minimal supervision to consistently meet or exceed daily performance quotas
  • Prioritize tasks and manage time efficiently to achieve department goals and deadlines

Certified Pharmacy Technician (CPhT)

Bon Secours Mercy Health PRN
10.2024 - Current
  • Accurately dispense medications in compliance with safety and regulatory standards
  • Maintain and operate within a sterile environment to ensure product integrity and patient safety
  • Communicate effectively with healthcare providers to coordinate patient care and resolve medication-related inquiries
  • Deliver compassionate, patient-centered care with attention to individual needs and health outcomes

Certified Pharmacy Technician (CPhT)

ProMedica Health System
03.2022 - Current
  • Fills physician orders. Replenish medication surgical kits, automated dispensing machines, and stock requisitions accurately.
  • Prepares intravenous admixtures and other sterile preparations (including chemotherapy and parenteral nutrition where applicable) safely and accurately using appropriate techniques.
  • Assists in ordering, receiving, unpacking, and storing medications and supplies in appropriate locations
  • Assists in completing all medication inspections and identifies and removes all outdated and unusable medications.

Pharmacy Care Technician

Optum
10.2022 - 08.2024
  • Support members in improving medication adherence through personalized guidance and education
  • Coordinate medication refills with local pharmacies on behalf of members to ensure continuity of care
  • Operate independently to complete daily responsibilities with minimal supervision
  • Effectively manage time and prioritize tasks to meet performance metrics
  • Perform in a high-volume call center environment while maintaining quality and compliance standards

Certified Pharmacy Technician (CPhT)

Sam's Club
08.2021 - 03.2022
  • Administer immunizations in accordance with clinical protocols and patient safety standards
  • Accurately fill prescriptions while ensuring compliance with pharmacy regulations
  • Provide exceptional patient assistance, addressing questions and resolving medication concerns
  • Process prescription transfers and intake efficiently to support continuity of care
  • Prepare and submit prior authorization requests to facilitate timely medication access
  • Perform medical billing and coding tasks with attention to detail and accuracy
  • Answer and triage phone calls professionally, providing support to patients and healthcare providers
  • Monitor and manage inventory to ensure adequate stock levels and minimize waste

Certified Pharmacy Technician (CPhT)

Kroger Pharmacy
10.2018 - 08.2021
  • Clarify prescription details with providers to ensure accuracy and patient safety
  • Dispense medications in compliance with regulatory and quality standards
  • Compound customized prescriptions according to specific patient needs and formulas
  • Assist patients by addressing inquiries, providing medication information, and supporting adherence
  • Answer and direct phone calls promptly and professionally to support pharmacy operations
  • Manage inventory by tracking stock levels, ordering supplies, and preventing shortages

Education

High School Diploma -

Rogers High School
Toledo, Ohio
06-2018

Skills

  • BD Pyxis™ Logistics Software
  • Epic healthcare software
  • Insurance Verification & Prior Authorizations
  • PTCB certified Technician
  • Microsoft Office Suite (5 years; Excel, Word, Outlook, PowerPoint)
  • HIPAA compliance and secure handling of patient health information
  • Customer Service Excellence
  • Analytical skills
  • Healthcare Collaboration
  • Adaptability

Certification

  • Immunization Certification August 2021
  • CPR/AED August 2021
  • Pharmacy Technician License- 09315559
  • PTCB Certification CPhT - 30152471

Timeline

Certified Pharmacy Technician (CPhT)

Walker Healthcare
11.2024 - Current

Certified Pharmacy Technician (CPhT)

Bon Secours Mercy Health PRN
10.2024 - Current

Pharmacy Care Technician

Optum
10.2022 - 08.2024

Certified Pharmacy Technician (CPhT)

ProMedica Health System
03.2022 - Current

Certified Pharmacy Technician (CPhT)

Sam's Club
08.2021 - 03.2022

Certified Pharmacy Technician (CPhT)

Kroger Pharmacy
10.2018 - 08.2021

High School Diploma -

Rogers High School

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