Taylor Bonilla
Hanover Park,IL
Summary
Certified Clinical Medical Assistant (CCMA) with nearly 7 years of healthcare experience, including nearly 4 years in outpatient primary care and nearly 3 years in phlebotomy. Experienced in clinical triage, patient care coordination, in-office procedures, and comprehensive clinical support. Skilled in improving care quality and closing care gaps through effective communication, data gathering, and accurate documentation in athenaOne. Serves as a practice Safety Coach, supporting patient safety initiatives and the implementation of system-wide safety practices.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Certified Clinical Medical Assistant-Primary Care
Ascension Medical Group
Bartlett, IL
12.2022 - Current
- Perform clinical triage of patient concerns and communicate findings to providers to support appropriate follow-up and care.
- Assist providers with in-office examinations, procedures, blood draws, and vaccinations throughout patient visits.
- Perform patient intake and rooming, including vital signs, medication reconciliation, allergy review, and the collection of pertinent medical information to streamline visits.
- Prepare examination rooms, maintain clinical supplies, and follow infection prevention and patient safety protocols.
- Clearly and concisely document patient information and clinical communications accurately in athenahealth/athenaOne, supporting efficient continuity of care.
- Coordinate care by communicating with patients, pharmacies, laboratories, specialists, insurance, and other members of the healthcare team with respect to HIPAA regulations.
- Gather clinical data and identified missing documentation to improve care quality, close care gaps, and meet quality measures.
- Serve as the practice Safety Coach, collaborating with administrative leadership and fellow Safety Coaches to review safety events and implement system-wide patient safety initiatives in our practice.
Phlebotomist
Alverno Laboratories
Bartlett, IL
02.2020 - 12.2022
- Collected blood, urine, stool, nasal swabs, and throat culture samples, ensuring adherence to specimen collection protocols.
- Properly prepared, processed, and labeled samples for specimen transport and testing.
- Guided patients through procedures, alleviating concerns to enhance their comfort and understanding.
- Registered patients into EMR according to physician orders and referrals.
- Managed inventory and ordered clinical supplies, ensuring availability for uninterrupted laboratory operations.
- Maintained laboratory temperature and safety logs to standard.
Barista
Starbucks
Saint Charles, IL
05.2019 - 02.2020
- Prepared drinks and orders with attention to detail, ensuring customer satisfaction.
- Delivered consistently exceptional service to all cafe and drive-thru customers.
- Assisted customers with ordering and dining area needs, enhancing overall customer experience.
- Operated multiple preparation machines simultaneously during peak hours.
- Maintained cleanliness and organization of workstations and customer areas to create a welcoming environment.
Education
Certified Clinical Medical Assistant -
Chicago School of Phlebotomy
Naperville, IL12-2022
Certified Phlebotomy Technician -
Chicago School of Phlebotomy
Naperville, IL12-2019
High School Diploma -
West Chicago Community High School
West Chicago, IL06-2017
Skills
- Clinical triage
- Patient Intake & Rooming
- Vital signs monitoring & assessment
- Medical history intake
- Medication Reconciliation
- Injections & Immunizations
- Venipuncture & Specimen Collection
- Procedure assistance
- Point-of-care testing
- EKG
- athenaOne / athenahealth EMR
- EMR utilization
- Patient Care Coordination
- Quality improvement
- Patient Safety
- HIPAA compliance
- Care Gap Closure
- Medical Terminology
Certification
- Certified Phlebotomy Technician (CPT) - Chicago School of Phlebotomy - December 2019
- Clinical Medical Assistant (CMA) - Chicago School of Phlebotomy - December 2022
- Certified Clinical Medical Assistant (CCMA) - National Healthcare Association (NHA) - December 2022 - active
- Basic Life Support (BLS) Provider — American Heart Association
Expires: 12/2026
Timeline
Certified Clinical Medical Assistant-Primary Care
Ascension Medical Group
12.2022 - Current
Phlebotomist
Alverno Laboratories
02.2020 - 12.2022
Barista
Starbucks
05.2019 - 02.2020
Certified Clinical Medical Assistant -
Chicago School of Phlebotomy
Certified Phlebotomy Technician -
Chicago School of Phlebotomy
High School Diploma -
West Chicago Community High School