Taylor Bowen
BathWorks of Michigan
Grand Rapids,Michigan
2
years of professional experience
Detail-oriented professional with experience supporting customers, assisting with daily operations, and developing PR and advertising campaigns to engage audiences and support business goals. Knowledgeable in monitoring product availability and understanding inventory processes. Strong communicator with skills in organization, problem solving, and collaboration, with a focus on supporting sales and customer needs.
Work History
Communications Specialist
11 Months- Communicate with customers by providing project updates, answering questions, discussing financing options, processing project changes, and ensuring a positive customer experience from start to finish.
- Coordinate project schedules and timelines to ensure work stays on track and deadlines are met.
- Partner with sales, operations, and installation teams to maintain clear communication throughout each project.
- Maintain accurate project notes, customer records, and documentation to support efficient workflow.
- Monitor inventory levels, verify product availability, and allocate materials to customer projects to support efficient scheduling and on-time installations.
Sales Associate
10 Months- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained merchandise presentation standards to attract customers and drive sales.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkouts.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Social Media Intern
8 Months- Managed and scheduled posts across Facebook, Instagram, and Twitter to ensure consistent brand messaging.
- Maintained consistency with the brand’s voice and messaging across various social platforms
- Collaborated with team members to brainstorm creative ideas for social media campaigns.
- Assisted in the development of marketing strategies to promote podcast episodes effectively.
Education
Bachelor of Arts - Advertising And PR
- Dean's List (2023 - 2025)
- GV Laker Scholarship Recipient
- Tri Sigma Member (2021-20525)
- Capstone Project – PR Solutions for Independent Customers Campaign Planbook | SpartanNash
- Analyzed independent grocers purchasing behaviors, including product selection, inventory management and stocking methods.
- Developed a campaign with strategies to strengthen relationships with independent buyers and improve customer engagement.
Skills
Communication & Collaboration
Customer Engagement
Inventory Management
Organization & Time Management
Marketing Strategy
Analytical problem solving
Timeline
Communications Specialist
BathWorks of Michigan
09.2025 - CurrentRead More
Sales Associate
Kendra Scott
11.2024 - 09.2025Read More
Social Media Intern
Salad With a Side of Fries Podcast
09.2024 - 05.2025Read More
Grand Valley State University
Bachelor of Arts from Advertising And PR
Read More