Dedicated security professional with over 15 years of experience in incident response, access control, and customer service. Proven ability to maintain safe environments while delivering exceptional service and ensuring compliance.
Overview
19
19
years of professional experience
Work History
Communications Specialist
GardaWorld Security
Richmond, Virginia
02.2013 - Current
Coordinated with team to develop and execute communication materials that effectively engage target audiences.
Worked with colleagues across departments to align messaging, enhancing clarity and consistency across all communication channels.
Implemented access control measures to secure premises.
Monitored CCTV feeds for suspicious activities.
Incident Response
Patrol & Surveillance
Report Writing
Customer Service
Utilized radio communications to coordinate security efforts.
Enforced security protocols for building access, ensuring compliance and enhancing overall safety.
Asset Protection
Team Collaboration
Attention to Detail
Monitor facilities through routine patrols, CCTV surveillance, and access control procedures to maintain a safe environment.
Prepare accurate incident, shift, and activity reports for management and client documentation.
Respond promptly to emergencies, disturbances, and security breaches while following company procedures.
Conduct vehicle and property inspections to prevent theft, vandalism, and unauthorized access.
Assist employees, visitors, and contractors by providing professional customer service and security support.
Coordinate with management and emergency personnel during critical incidents.
Managed visitor access through identification verification and badge issuance processes.
Monitored access points to ensure security compliance and protocol adherence.
Developed security reports detailing access logs and incidents for management revie
Responded promptly to alarms and incidents, coordinating responses with security teams.
Investigated incidents related to misuse of the Access Control System and took necessary action accordingly.
Trained staff members on how to use Access Control Systems efficiently.
Monitored, tracked and reported on access control system events such as lockouts or unauthorized entry attempts.
Reviewed IDs and building credentials for workers and visitors.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Recognized suspicious activity and initiated a response.
Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
Deputy Sheriff
Richmond City Sheriff's Office
Richmond, Virginia
11.2007 - 07.2012
Conducted thorough investigations for criminal activities and incidents.
Provided emergency response during critical incidents and disturbances.
Enforced laws and regulations in diverse community settings.
Patrolled assigned areas to detect suspicious activity and enforce laws and regulations.
Maintained security and order during court proceedings and public events.
Managed inmate intake and processing at correctional facilities.
Arrested and transported suspects or prisoners to jail or court to maintain custody.
Prepared detailed reports on incidents, arrests, and investigations.