Taylor Boyd
Ridgeville,SC
Summary
Dynamic retail professional with experience at Panera Bread, excelling in customer service and problem-solving. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining a welcoming environment handling customer inquiries and complaints, ensuring a positive dining experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Panera Bread
11.2024 - Current
- Greeted customers and helped with food choices questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall experience for customers.
- Handled refunds and Complaints professionally, resolving customer issues while adhering to company policies.
Host
Waffle House
12.2022 - 05.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Woodland Highschool
Dorchester, SCSkills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
Certification
First Aid
Basic life support (BLS)
Timeline
Retail Sales Associate
Panera Bread
11.2024 - Current
Host
Waffle House
12.2022 - 05.2023
Woodland Highschool
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