Taylor Bradley
Grain Valley,MO
Summary
Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests.
Overview
8
8
years of professional experience
Work History
House Cleaner
The Cleaning Authority
Lee's Summit, MO
03.2021 - Current
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Assisted customers in selecting appropriate cleaning products for specific tasks.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Polished metal fixtures in kitchen and bathroom areas.
- Transported trash bags to designated outdoor receptacles for disposal.
- Swept, mopped, vacuumed and polished floors of all types.
- Monitored use of cleaning products and equipment, reporting any maintenance issues as soon as possible.
- Took part in regular meetings with management team members to discuss operational updates or changes.
- Managed a team of housekeepers, ensuring all tasks were completed on time and to the highest standard.
- Ensured that all health and safety regulations were followed at all times while cleaning rooms.
Team Leader
Schlotzsky's Deli
Blue Springs, MO
08.2019 - 02.2021
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Developed strategies for problem solving and conflict resolution among team members.
- Ensured compliance with all safety regulations in the workplace.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Maintained a positive work environment that promoted collaboration between team members.
Team Leader
Hardees Fast Food
Blue Springs, Missouri
06.2016 - 07.2019
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Developed strategies for problem solving and conflict resolution among team members.
Education
Associate of Arts - General Studies
Metropolitan Community College - Kansas City
Kansas City, MO05-2021
Skills
- Safe Chemical Handling
- Cleaning and sanitization
- Quality Assurance
- Documentation And Reporting
- Quality Improvement
- Coaching
- Complaint resolution
- Shift Scheduling
- Cash Handling
- Mentoring
- Overseeing Daily Activities
- Conflict Resolution
- Problem-Solving
- Goal Setting
- Attention to Detail
Timeline
House Cleaner
The Cleaning Authority
03.2021 - Current
Team Leader
Schlotzsky's Deli
08.2019 - 02.2021
Team Leader
Hardees Fast Food
06.2016 - 07.2019
Associate of Arts - General Studies
Metropolitan Community College - Kansas City
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