Taylor Brondyk
Lincoln,USA
Summary
Detail-oriented and analytical professional with a strong background in documentation review, regulatory compliance, and customer service. Experienced in analyzing complex records, identifying discrepancies, and communicating effectively with stakeholders to resolve issues. Proven ability to manage sensitive data, investigate errors, and support operational accuracy—key competencies for reconciling tax records and ensuring compliance. Adept at working independently, solving problems, and collaborating as part of a team. Seeking to transition into a public service role as a Customer Service Specialist with the ND Office of State Tax Commissioner, where attention to detail, accuracy, and taxpayer service are critical.
Overview
9
9
years of professional experience
Work History
CERTIFIED PROFESSIONAL CODER
CommonSpirit Health
Bismarck, ND
08.2021 - Current
- Reviewed detailed medical records to ensure correct classification and compliance with regulatory codes—transferable to verifying taxpayer records and ensuring return accuracy.
- Audited documentation to identify discrepancies and resolve missing or incorrect data.
- Communicated with physicians and healthcare teams to clarify and resolve coding issues, demonstrating professional collaboration and effective customer service.
- Interpreted data trends to support decision-making, similar to analyzing suspended or flagged returns for fraud detection or verification needs.
OWNER/OPERATOR
Taylor's Daycare
Lincoln, ND
06.2016 - 08.2021
- Managed all operations of an in-home daycare, including administrative, financial, and logistical responsibilities.
- Communicated effectively with families to resolve concerns, build trust, and deliver a high standard of care—demonstrating strong customer service and interpersonal skills.
- Maintained accurate records and followed state regulations to ensure compliance, relevant to maintaining data integrity in public-facing roles.
Education
CPC Certified - undefined
The AAPC
Bismarck, ND08.2021
High School Diploma - undefined
Park High School
Livingston, MT05.2009
Skills
- Problem-Solving & Critical Thinking
- Fraud Flag Identification
- Customer Service & Communication (Phone, Email, In-Person)
- Documentation Accuracy & Compliance
- Error Resolution & Data Verification
- Collaboration with Stakeholders
Timeline
CERTIFIED PROFESSIONAL CODER
CommonSpirit Health
08.2021 - Current
OWNER/OPERATOR
Taylor's Daycare
06.2016 - 08.2021
CPC Certified - undefined
The AAPC
High School Diploma - undefined
Park High School