Taylor Brooks
Fort Washington,MD
Summary
Dedicated and detail-oriented Cleared Security Professional with over six years of expertise in security surveillance and SOC operations. Experienced in threat mitigation, protecting sensitive information & ensuring compliance with security protocols. Proven ability to quickly adapt to new technologies and environments with a strong capacity for problem-solving. Seeking to leverage my skills to transition into IT and cybersecurity roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contract Security Officer
Diversified Protection Corporation
11.2022 - Current
- Provides armed security services for Defense Health Agency, ensuring the safety and protection of personnel, visitors, and classified information.
- Conducts thorough security screenings of individuals and vehicles entering the premises, adhering to strict protocols and procedures
- Utilizes firearms and other defensive equipment in accordance with departmental guidelines and regulations to maintain a secure environment
- Conducts regular patrols of assigned areas, identifying and investigating any suspicious activities or potential security breaches
- Collaborates with local law enforcement agencies and military personnel to coordinate security efforts and respond to incidents or emergencies
- Monitors surveillance cameras and alarm systems, promptly responding to any security alarms or breaches
- Enforces access control measures, verifying credentials and authorizations to restrict unauthorized personnel from entering restricted areas
- Participates in ongoing training programs, including firearms proficiency, tactical response, and emergency preparedness, to maintain a high level of operational readiness
- Prepares detailed incident reports, documenting security-related events, actions taken, and any necessary follow-up procedures
- Assists in the development and implementation of security procedures and protocols, ensuring compliance with federal regulations and internal policies
- Operates the Bosch camera system and C-Cure access control system to enhance security and monitor employee activities at Defense Health Agency
- Conducts regular surveillance to detect and respond to security threats, maintaining vigilance over critical infrastructure
- Oversees SCIF compliance, ensuring adherence to stringent security protocols and regular audits to safeguard sensitive information
- Implements and manages strict access control measures, verifying credentials to control entry to secure areas
- Responds promptly to alarms and security breaches, coordinating effectively with military and law enforcement agencies
- Collaborates with security team members to maintain a cohesive and informed security operation
- Maintains detailed and accurate incident reports, documenting security events and measures taken for compliance and review
- Provides high-level customer service, resolving inquiries and ensuring a secure, positive environment for staff and visitors
Unarmed Security Officer
Securitas Critical Infrastructure Services
02.2022 - 10.2023
- Guarded, oversaw, and escorted overseas personnel to ensure safety in transition
- Provided unarmed security services for a military defense contractor (BAE Systems), ensuring the safety and protection of personnel, facilities, and classified information
- Conducted regular patrols of assigned areas, monitoring for any unauthorized access, security breaches, or suspicious activities
- Enforced access control measures, verifying identification and credentials to restrict entry to authorized personnel and visitors
- Conducted thorough inspections of bags, packages, and personal belongings to prevent the introduction of unauthorized items onto the premises
- Monitored surveillance systems and alarm systems, promptly responding to any security alarms or incidents
- Collaborated with military personnel and law enforcement agencies to coordinate security efforts and respond to security incidents or emergencies
- Assisted in the development and implementation of security protocols and procedures, ensuring compliance with government regulations and contractual requirements
- Participated in security drills and exercises to enhance preparedness and response capabilities
- Prepared and maintained accurate incident reports, documenting security-related events, actions taken, and any necessary follow-up procedures
- Assisted in the implementation and maintenance of security technology systems, such as access control systems and CCTV cameras
Unarmed Security Officer
SecTek Inc.
07.2021 - 02.2022
- Conducted regular patrols of assigned areas, maintaining a visible and vigilant presence to deter and detect security risks
- Monitored surveillance cameras, alarm systems, and access control systems to identify and respond to potential security breaches
- Enforced property rules and regulations, ensuring compliance and maintaining a safe and secure environment for clients, employees, and visitors
- Responded promptly to incidents, emergencies, and alarms, following established procedures and protocols to mitigate risks and protect individuals and property
- Provided exceptional customer service by assisting visitors, employees, and contractors with inquiries, directions, and access control
- Prepared and maintained detailed incident reports, documenting security-related events, observations, and actions taken
- Collaborated with law enforcement agencies, emergency services, and management to coordinate responses to incidents and maintain effective communication channels
- Conducted thorough inspections of designated areas, including perimeter checks, to identify and address any security vulnerabilities, hazards, or safety concerns
- Demonstrated strong interpersonal and communication skills, effectively interacting with diverse individuals and diffusing potential conflicts or challenging situations
Unarmed Security Officer
Allied Universal
03.2019 - 07.2021
- Maintained a safe and secure environment for visitors, staff, and exhibits by diligently patrolling assigned areas and promptly responding to any security concerns
- Monitored security cameras and alarm systems to identify potential security threats and took appropriate actions to mitigate risks
- Conducted thorough bag checks and screenings of visitors, ensuring compliance with museum policies and preventing unauthorized items from entering the premises
- Provided exceptional customer service by assisting visitors with directions, information, and inquiries in a professional and courteous manner
- Collaborated with Smithsonian museum staff and fellow security personnel to develop and implement emergency response plans and evacuation procedures
- Reported incidents, accidents, and suspicious activities promptly and accurately, ensuring appropriate documentation and follow-up actions
- Assisted in crowd management during peak visitor hours and special events, maintaining order and ensuring a positive experience for all visitors
- Conducted regular inspections of the museum premises, including entrances, exits, galleries, and storage areas, to identify and address any security vulnerabilities or hazards
- Participated in training programs and drills to enhance knowledge of security protocols, emergency procedures, and first aid/CPR techniques
- Maintained a professional and vigilant presence, deterring potential security threats through visibility and proactive surveillance
Slot Marketing Representative
MGM National Harbor
08.2018 - 04.2019
- Evaluated members' status and issue complimentary amenities based on established Company guidelines
- Utilized all aspects of the Player Tracking System by using Patron & Veridocs applications
- Input all player information into the database system (Patron) and issue loyalty program cards
- Redeemed tier credits through a Cleo system application/Microsoft & Excel spreadsheet and selling tickets through Ticketmaster via Artics application
- Developed and implemented marketing strategies to promote the slot machines and drive customer engagement and participation
- Conducted market research and analyzed player data to identify target demographics and preferences, tailoring marketing efforts accordingly
- Collaborated with the marketing team to create compelling promotional campaigns and events to increase slot machine revenue
- Managed player loyalty programs, including tracking player activity, rewarding loyal customers, and implementing retention strategies
- Provided exceptional customer service to slot players, addressing inquiries, resolving issues, and fostering positive relationships
- Monitored and analyzed slot machine performance, identifying trends and opportunities for optimization
- Coordinated with slot machine technicians to ensure machines were functioning properly and maintained a high level of customer satisfaction
- Maintained accurate records and reports on player activity and promotional results, providing insights to management for future decision-making
Bar Porter
MGM National Harbor
12.2017 - 08.2018
- Maintained a clean and well-organized bar area by promptly clearing and cleaning tables, countertops, and bar equipment
- Stocked bar supplies, including glassware, liquor, mixers, and garnishes, ensuring an adequate supply for smooth bar operations
- Assisted bartenders in setting up and restocking bars for service, ensuring efficient and uninterrupted beverage service
- Prepared garnishes and ingredients for cocktails, following recipes and specifications provided by the bartending team
- Emptied and cleaned trash and recycling bins to maintain a clean and sanitary environment
- Operated and maintained bar equipment, including dishwashers, ice machines, and glassware sanitizing systems
- Assisted with the delivery and organization of beverage orders, ensuring accuracy and timeliness
- Collaborated with the bar team to ensure a seamless and enjoyable guest experience by providing support during peak hours
- Adhered to all alcohol service and safety guidelines, including checking IDs, monitoring alcohol consumption, and reporting any concerns or incidents to management
- Actively participated in training sessions and workshops to enhance knowledge of bar operations, cocktail preparation, and customer service skills
Kitchen Steward
MGM National Harbor
11.2016 - 12.2017
- Maintained cleanliness and sanitation standards in the kitchen and food preparation areas, ensuring compliance with health and safety regulations
- Washed and sanitized dishes, utensils, pots, and pans using industrial dishwashing equipment
- Handled and stored food products following proper guidelines to prevent contamination and maintain quality
- Assisted kitchen staff in the timely and efficient preparation of ingredients and food items
- Organized and stocked supplies, including cleaning materials, ensuring availability for kitchen and dining areas
- Managed waste disposal by sorting and recycling materials, minimizing environmental impact
- Supported the kitchen team during peak hours by assisting with food plating and garnishing
- Collaborated with colleagues to maintain a clean and organized back-of-house area, including storage rooms and refrigerators
- Responded to requests from chefs and kitchen staff promptly, ensuring a smooth flow of operations
- Participated in training programs and workshops to improve skills in kitchen stewarding techniques and equipment operation
Education
HIGH SCHOOL DIPLOMA -
The Home Educators Association of Virginia
06.2013
Skills
- Customer Service
- Microsoft 365
- CPR/AED Certified
- Security Operations Center
- Compliance Standards
- Threat Mitigation
- Access Control
- Keen Observer
- Problem-Solving
- Communications
- Security Analysis
- Sensitive Information Handling
Certification
- 11/01/23, Foundations of Cybersecurity, Coursera
- 11/01/23, Play It Safe: Manage Security Risks, Coursera
Timeline
Contract Security Officer
Diversified Protection Corporation
11.2022 - Current
Unarmed Security Officer
Securitas Critical Infrastructure Services
02.2022 - 10.2023
Unarmed Security Officer
SecTek Inc.
07.2021 - 02.2022
Unarmed Security Officer
Allied Universal
03.2019 - 07.2021
Slot Marketing Representative
MGM National Harbor
08.2018 - 04.2019
Bar Porter
MGM National Harbor
12.2017 - 08.2018
Kitchen Steward
MGM National Harbor
11.2016 - 12.2017
HIGH SCHOOL DIPLOMA -
The Home Educators Association of Virginia
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