Summary
Overview
Work History
Education
Skills
Timeline
Military
Military
Generic

Taylor Buchenot

Operations Manager
Glendale Heights ,IL

Summary

Strategic Operations Manager with expertise prioritizing projects, planing workflow and managing employees to achieve operational goals. Resourceful individual with over 5 years of active experience managing efforts within deadline-driven environments. Diplomatic individual with strong leadership and decision making skills.

Overview

10
10
years of professional experience

Work History

Operations Manager

FedEx Ground
Carol Stream, IL
01.2018 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.

Part-Time Supervisor

UPS
Palatine, IL
01.2017 - 12.2018
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives and communication goals.
  • Reported and established key performance metrics to monitor and meet company goals.

Press Support/Certified Forklift Operator

Pamco Label Co
Des Plaines, IL
08.2014 - 05.2016
  • Unloaded trucks and rail cars and moved materials to staging area.
  • Removed orders from storage, wrapped and staged for shipments.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Coordinated team member movements based on current needs, avoiding safety concerns or delays.

Sales Associate

Hhgregg
Bloomingdale, IL
09.2013 - 09.2014
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained comprehensive knowledge of appliance and electronic specifications, brands based on price range, features, and customer space needs.
  • Solved customer-identified problems with small and large appliances, electronics, or delivery issues purchased in-store.
  • Assessed customer satisfaction with regular post-purchase check-ins.
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances or electronics best fit needs and preferences.

Dairy Clerk

HyVee Foods
East Moline, IL
09.2012 - 09.2013
  • Handled large dairy section by maintaining section cleanliness, product rotation and displays.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Satisfied customer orders for fresh products.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.

Education

Associate of Science -

Elgin Community College
Elgin, IL
05.2019

High School Diploma -

Streamwood High School
Streamwood, IL
05.2012

Skills

  • Team Leadership
  • Interdepartmental Collaboration
  • Verbal and Written Communication
  • Sales Expertise
  • Customer Needs Assessment
  • Customer Service
  • Calm and Professional Under Pressure
  • Efficient and Detail-Oriented
  • Problem Identification
  • Excellent Attention to Detail

Timeline

Operations Manager

FedEx Ground
01.2018 - Current

Part-Time Supervisor

UPS
01.2017 - 12.2018

Press Support/Certified Forklift Operator

Pamco Label Co
08.2014 - 05.2016

Sales Associate

Hhgregg
09.2013 - 09.2014

Dairy Clerk

HyVee Foods
09.2012 - 09.2013

Associate of Science -

Elgin Community College

High School Diploma -

Streamwood High School

Military

13B Cannon Crewmember in the Army National Guard from August 2015 to August 2021, when I got Honorably discharged after completion of contract.

Military

13B Cannon Crewmember in the Army National Guard from August 2015 to August 2021, when I got Honorably discharged after completion of contract.

Similar Profiles

CREATE PROFILE
Taylor BuchenotOperations Manager