Taylor Bullock
High Point,NC
Summary
Dynamic and adaptable Veterinary Assistant with a proven track record at Carolina Veterinary Specialists and Animal Emergency, showcasing strong multitasking and team collaboration skills. Excelled in enhancing patient care and client satisfaction through effective communication and meticulous attention to detail. Proficient in Microsoft, Cornerstone and adept at handling high-pressure situations, significantly improving treatment outcomes.
Overview
7
7
years of professional experience
Work History
Waitress
Rayson Winery and Vineyards
03.2024 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Veterinary Assistant
Carolina Veterinary Specialists and Animal Emergency
04.2018 - Current
- Provided quality post-operative care including wound management, pain control measures and regular assessment updates.
- Collaborated with colleagues to develop more effective treatment strategies for complex medical cases, leading to improved patient outcomes.
- Maintained cleanliness and disinfected exam rooms.
- Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
- Followed safety protocols for handling animals.
- Restrained animals for examination and treatment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Prepared animals for surgical procedures.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Observed animals for signs of distress or illness.
- Monitored vital signs and provided nursing care for animals.
- Kept detailed records of animal treatments and medications.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Provided customer support to clients, answering questions and addressing concerns.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Veterinary Assistant
Cobb Animal Clinic
04.2020 - 08.2022
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Education
Psychology - Psychology
Winston-Salem State University
Winston-Salem, NCEast Carolina University
Greenville, NC09.2018
High School Diploma -
Western Guilford High School
Greensboro, NC06.2018
Skills
- Microsoft Word
- PowerPoint
- Internet
- Customer service
- Strong multitasking
- Team collaboration
- Cleanliness
- Attention to detail
- Decision-making
- Hospitality service expertise
- Handling complaints
- Service prioritization
- Memory retention
- Complex Problem-solving
- Active listening
- Time management
Hobbies and Interests
- Music
- Outdoor activities
- Jigsaw puzzles
Timeline
Waitress
Rayson Winery and Vineyards
03.2024 - Current
Veterinary Assistant
Cobb Animal Clinic
04.2020 - 08.2022
Veterinary Assistant
Carolina Veterinary Specialists and Animal Emergency
04.2018 - Current
High School Diploma -
Western Guilford High School
Psychology - Psychology
Winston-Salem State University
East Carolina University
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