Taylor Bupp
York,PA
Summary
Professional clinical support professional with demonstrated experience in patient care and administrative functions. Adept at collaborating with healthcare teams to enhance patient outcomes and streamline processes. Known for adaptability to changing environments and strong focus on achieving results. Skilled in medical documentation, appointment scheduling, and patient communication, with commitment to maintaining confidentiality and accuracy.
Overview
2027
2027
years of professional experience
Work History
Clinical Support Assistant
Wellspan
York, PA
2025 - Current
- Communicated effectively with patients to explain procedures and address concerns, enhancing patient experience.
- Collaborated with multidisciplinary teams to ensure seamless coordination of patient care services.
- Implemented new filing system for medical records, increasing accessibility and organization of patient information.
- Facilitated interdisciplinary collaboration through effective communication with other healthcare professionals on the care team.
Laboratory Technician
Wellspan Health- York Hospital
York, PA
2022 - Current
- Maintained laboratory equipment, ensuring optimal functionality and compliance with safety regulations.
- Assisted in documenting test results and maintaining comprehensive laboratory records for reference.
- Implemented quality control measures, ensuring consistent adherence to testing procedures and accuracy of results.
- Trained new phlebotomists on best practices and equipment usage.
Phlebotomist
WellSpan York Hospital
York, PA
2022 - 2025
- Ensured compliance with infection control standards and procedures.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Supervisor
FedEx
York, PA
2021 - 2022
- Implemented process improvements that enhanced workflow efficiency in package handling areas.
- Monitored performance metrics to identify areas for operational enhancement and staff development.
- Coordinated communication between departments to streamline logistics and improve service quality.
- Resolved customer inquiries and issues related to shipping, ensuring high satisfaction levels.
Education
Bachelor of Science - Communications
Western Governors University
Salt Lake City, UT04-2027
No Degree - Phlebotomy
York County School of Technology
02-2022
Skills
- HIPAA compliance
- Patient care coordination
- Patient confidentiality maintenance
- Interpersonal communication
- Emergency response preparedness
- Medical records management
Timeline
Clinical Support Assistant
Wellspan
2025 - Current
Laboratory Technician
Wellspan Health- York Hospital
2022 - Current
Phlebotomist
WellSpan York Hospital
2022 - 2025
Supervisor
FedEx
2021 - 2022
Bachelor of Science - Communications
Western Governors University
No Degree - Phlebotomy
York County School of Technology