TAYLOR BURANDT
Austin,TX
Summary
Successful event professional with over ten years of experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
11
11
years of professional experience
Work History
Client Liaison & Production Assistant
SXSW
03.2022 - Current
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Fulfilled green room requests for artists & chefs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained organized guest list.
Assistant Coordinator
Pearl Events
05.2018 - Current
- Coordinated with vendors and event contributors, caterers and transportation services.
- Managed event logistics and operations.
- Corresponded with clients and guests to answer questions and resolve issues.
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
Scheduling Coordinator
SunPower
01.2021 - 01.2024
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Scheduling Coordinator & Production Assistant
Austin Catering
02.2019 - 06.2020
- Developed and facilitated new-hire orientations.
- Interviewed, hired, and mentored over 100 new personnel and oversaw all staffing operations.
- Worked with manager to plan and coordinate production schedules.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
Operations Assistant
Muy'Ono Hospitality
01.2018 - 01.2019
- Maintained calendar & scheduled meetings for the CEO & founder
- Developed sustainability initiatives for an Eco-jungle lodge & private island
- Organized reports for monthly philanthropy initiatives
- Coordinated orders for international freight shipments
Vendor Coordinator & Operations
Euphoria Music & Camping Festival
02.2014 - 12.2018
- Developed site layout, requirements & operation details for 30+ retail vendors.
- Advanced accommodations for artists, partners & VIP patrons.
- Maintained, designed & ordered festival merchandise.
- Developed programs for workshops, performers & art installation grants.
- Negotiated and executed contracts.
- Hired, managed, developed and trained staff for onsite needs.
Brand Ambassador
Red Velvet
09.2024 - Current
- Approached strangers at ACL and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing experiences.
- Communicated product information with confidence and educated consumers about company.
Event Server
Contigo Catering
08.2024 - Current
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Executed synchronized meal service simultaneously serving multiple guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Education
Bachelor of Arts - Business & Entrepreneurship
COLUMBIA COLLEGE CHICAGO
Skills
- Decision-making
- Quality assurance
- Dependable and responsible
- Self-Directed
- Organization and time management
- Project planning
Timeline
Brand Ambassador
Red Velvet
09.2024 - Current
Event Server
Contigo Catering
08.2024 - Current
Client Liaison & Production Assistant
SXSW
03.2022 - Current
Scheduling Coordinator
SunPower
01.2021 - 01.2024
Scheduling Coordinator & Production Assistant
Austin Catering
02.2019 - 06.2020
Assistant Coordinator
Pearl Events
05.2018 - Current
Operations Assistant
Muy'Ono Hospitality
01.2018 - 01.2019
Vendor Coordinator & Operations
Euphoria Music & Camping Festival
02.2014 - 12.2018
Bachelor of Arts - Business & Entrepreneurship
COLUMBIA COLLEGE CHICAGO
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