Taylor Burney
Farmington Hills,MI
Summary
Professional with proven track record in delivering high-quality team results. Skilled in effective communication, problem-solving, and time management. Strong focus on team collaboration, adaptability, and meeting organizational goals. Well-versed in fostering productive and supportive work environment.
Overview
3
3
years of professional experience
Work History
Team Member
Coldstone Creamy
06.2022 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained at available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Provided great customer service while maintaining a busy work environment
Sales Associate
TJ Max
08.2022 - 03.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Criminal Justice
University of Michigan, Dearborn
Dearborn, MIDiploma -
Farmington High School
Farmington, MI06.2024
Skills
- Customer service
- Team building
- Conflict resolution
- Time management
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Leadership qualities
- Workplace safety
- Product knowledge
- Training and mentoring
Timeline
Sales Associate
TJ Max
08.2022 - 03.2023
Team Member
Coldstone Creamy
06.2022 - Current
Criminal Justice
University of Michigan, Dearborn
Diploma -
Farmington High School
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