Summary
Overview
Work History
Education
Skills
Timeline
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Taylor Carballo

Student
Miami,FL

Summary

Adaptable and energetic individual with passion for learning and contributing in collaborative environments. Possesses foundational knowledge in Microsoft Office Software and proficiency in MS Word, Powerpoint, and Communications. Committed to leveraging skills to drive impactful results and support organizational goals.

Overview

3
3
years of professional experience

Work History

Resident Assistant

Lousiana State University
04.2025 - Current
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Maintained clean, safe, and well-organized patient environment.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.

Office Specialist

Tacent, LLC.
05.2023 - Current
  • Optimized scheduling and appointment coordination, ensuring smooth daily operations for all team members.
  • Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
  • Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
  • Contributed to positive company culture by assisting coworkers whenever possible, fostering a sense of teamwork and collaboration.

Customer Service Representative

Publix Grocery
09.2022 - 12.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Bachelor of Science - Political Science And Government

Louisiana State University
Baton Rouge, LA
05-2028

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Relationship building
  • Student leadership
  • Resident support
  • Active listening
  • Effective planning
  • Role modeling
  • Administrative support
  • Time management expertise
  • Calendar management experience
  • Positive attitude
  • Valid Driver's license
  • Verbal and written communication
  • Strong problem solver
  • Resourceful

Timeline

Resident Assistant

Lousiana State University
04.2025 - Current

Office Specialist

Tacent, LLC.
05.2023 - Current

Customer Service Representative

Publix Grocery
09.2022 - 12.2022

Bachelor of Science - Political Science And Government

Louisiana State University

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