Ava Daly
Williamsport,PA
Summary
Resident Assistant with experience in leadership and administrative duties. Committed to helping residents grow and feel empowered. Proficient in professional speaking, problem-solving, event planning and mediation. Positive attitude, excellent behavior, and perfect role model for campus residents. Dependable and punctual professional trained in pool monitoring and responsibilities. Successful history in water rescue techniques and enforcing safety regulations. Strong communicator with attention to detail.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Resident Assistant
Lycoming College
Williamsport, PA
08.2024 - Current
- Supervised and monitored activities of residents in the dormitory to ensure compliance with rules and regulations.
- Coordinated student events such as movie nights, game nights, and other social activities.
- Assisted students with problem resolution through mediation and conflict management techniques.
- Responded to emergency situations within the residence hall.
- Educated residents on university policies and procedures related to residential living.
- Developed positive relationships with all members of the residence hall community.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
- Provided guidance to first year students transitioning into college life.
- Participated in regular staff meetings with Resident Director.
- Maintained accurate records of incidents that occurred in the residence hall.
- Served as an information resource for residents regarding campus services.
Server
Olive Garden-Mechanicsburg
Mechanicsburg
05.2024 - 08.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
Hostess
Annapolis Boat Shows-Annapolis
Annapolis
10.2023 - 10.2023
- Greetings guests on to the boat
- Answering guest questions
- Ensuring guests had a great experience
Lifeguard
West Shore Country Club-Camp Hill
Camp Hill
06.2021 - 08.2023
- A lifeguard's main responsibility is to ensure the safety and well-being of all individuals present in the pool area
- This involves constant awareness and scanning of the water for any signs of distress or potential hazards
- As a lifeguard, I am equipped to respond to emergencies, whether it is rescuing someone or providing first aid
- I also enforce pool rules to prevent members from getting injured
- I provide excellent customer service by greeting members, answering their queries or concerns, and building relationships to foster a sense of community
- Additionally, I am responsible for maintaining the cleanliness of the locker rooms, pool deck, and ensuring the proper chlorine levels are maintained.
Dunkin Donuts Crew Member
Dunkin'-Lemoyne
Lemoyne
12.2022 - 05.2023
- As a Dunkin' Donuts crew member, you need to have exceptional customer service to greet and interact with customers.
- My duties included accurately taking orders, preparing food and beverages, all while maintaining an organized and clean work environment.
- Ensured careful handling of all transactional operations.
- Effectively communicating with team members is critical to function effectively.
Hostess
Cracker Barrel-Mechanicsburg
Mechanicsburg
03.2022 - 07.2022
- Responsible for greeting guests and coordinating seating with a positive attitude
- Helping run the dining room address issues in a timely manner.
Snack Bar Attendant
West Shore Country Club-Camp Hill
Camp Hill
06.2020 - 08.2020
- Stocking food and drinks, while serving and taking orders
Education
Some College - Criminal Justice
Lycoming College
Williamsport, PA05-2027
High School Diploma -
Bishop McDevitt High School
Harrisburg, PA05.2023
Skills
- Communication skills
- Organizational skills
- Custodial Experience
- Lifeguard
- Food Service
- Busser
- Sales
- Food Preparation
- Swimming
- Sports Coaching
- Cleaning Experience
- Pool Maintenance
- Leadership
- Food Production
- Childcare
- Food Safety
- Host/Hostess
- Classroom Management
- Kitchen Experience
- Serving Experience
- Restaurant Experience
- Customer service
- Cash register
- Computer skills
- Basic math
- Phone etiquette
- POS
- Serving
- Food industry
- Team management
- Management
- Cash handling
- Time management
- Front desk
- Hospitality
- Food handling
- First-aid and CPR
- Policy Reinforcement
- Student Advisory
- Documentation And Reporting
- Team Player
- Time Management
- Collaborator
- Problem-solver
Certification
- First Aid CPR AED
- Lifeguard Training
- Food Handler Certification
- Responsible Alcohol Management Program (RAMP)
Additional Information
Collegiate field hockey player
Timeline
Resident Assistant
Lycoming College
08.2024 - Current
Server
Olive Garden-Mechanicsburg
05.2024 - 08.2024
Hostess
Annapolis Boat Shows-Annapolis
10.2023 - 10.2023
Dunkin Donuts Crew Member
Dunkin'-Lemoyne
12.2022 - 05.2023
Hostess
Cracker Barrel-Mechanicsburg
03.2022 - 07.2022
Lifeguard
West Shore Country Club-Camp Hill
06.2021 - 08.2023
Snack Bar Attendant
West Shore Country Club-Camp Hill
06.2020 - 08.2020
Some College - Criminal Justice
Lycoming College
High School Diploma -
Bishop McDevitt High School
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