Taylor Cardona
Ft. Pierce,FL
Summary
I can operate heavy equipment operation and fostering team support, I enhanced worksite efficiency and safety at Environmental Restoration. My expertise in machinery inspection and commitment to OSHA compliance significantly reduced job site accidents. Demonstrating strong leadership and operational skills, I consistently achieved project success, contributing to improved customer satisfaction and operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Laborer Operator
Environmental Restoration
St Louis, MO
05.2016 - 10.2023
- Supported team members by sharing knowledge of proper tool usage, safety procedures, and other essential skills for job success.
- Assisted in the successful completion of various construction projects, contributing to a safe and productive work environment.
- Operated range of heavy equipment on regular basis with advanced skill.
- Kept machinery in proper working order by repairing and replacing malfunctioning parts.
- Promoted a positive working environment by fostering open communication between team members and demonstrating strong leadership skills when necessary.
- Performed frequent heavy lifting up to Number pounds, climbing and working in confined spaces to achieve company goals.
- Complied with legal and company requirements to create safe, efficient work environment.
- Improved worksite organization through meticulous attention to detail in material management, storage, and disposal.
- Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
- Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
- Remove debris and leveled ground to prepare job sites for construction projects.
- Operated machining equipment safely with team of operators.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
- Loaded and unloaded materials onto trucks and trailers.
- Followed instructions and safety protocols while operating machinery and equipment.
- Cleaned and maintained tools, equipment and worksites.
- Assisted in digging, trenching and backfilling trenches and foundations.
Sandwich Artist
SUBWAY®Restaurants
Port Saint Lucie, FL
02.2016 - 03.2016
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Assisted customers in choosing menu items by providing food complementing information.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
Delivery Driver
Jimmy John's
Stuart, FL
12.2015 - 02.2016
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Expedited deliveries to meet customer deadlines and requirements.
Customer Service Representative
Ivox Solutions
Palm City, FL
03.2014 - 05.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
St Lucie West Centennial High School
Port Saint Lucie, FL05.2014
Skills
- Heavy Equipment Operation
- Equipment operations
- OSHA Compliance
- Power Tool Usage
- Construction site safety
- Soil Compaction
- Team Support
- Traffic Control
- Hazardous Materials Handling
- Grade checking
- Following Directions
- Construction background
- Machinery inspection
- Front end loader operations
- Clean Driving Record
- Safety Procedures
- Valid Driver's License
- Construction Equipment Operation
- Heavy Lifting
- Daily vehicle inspections
- Equipment Logs
- Site Prep
Certification
40 hour hazmat
Supervisor Asbestos certificate
Timeline
Laborer Operator
Environmental Restoration
05.2016 - 10.2023
Sandwich Artist
SUBWAY®Restaurants
02.2016 - 03.2016
Delivery Driver
Jimmy John's
12.2015 - 02.2016
Customer Service Representative
Ivox Solutions
03.2014 - 05.2014
St Lucie West Centennial High School