Taylor Casteline
Portland,OR
Summary
Reputable Technician with 10 years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fleet Mechanic
Portland Public Schools Student Transportation
Portland, OR
07.2024 - Current
- Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
- Trained junior mechanics on best practices for repairing fleet vehicles.
- Performed preventative maintenance on fleet vehicles, including oil changes, brake repairs and tire rotations.
- Utilized electronic testing equipment to troubleshoot fuel, ignition and emissions control systems.
- Diagnosed faults by using technical knowledge, computer testing equipment and specialized tools.
- Conferred with customers to obtain descriptions of vehicle problems and discuss repair requirements.
- Adhered to all applicable safety regulations while working on vehicles.
- Coordinated preventive maintenance schedules for units.
- Prepared invoices and warranty forms to obtain payments.
- Updated logs and vehicle records to maintain compliance.
- Recorded information related to repair work into a computer system for tracking purposes.
- Provided advice on how to extend the life of a vehicle's components through preventive maintenance practices.
Service Advisor
Greendrop Garage
Portland, Oregon
02.2024 - 05.2024
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Maintained records of customer interactions and transactions.
- Compiled reports detailing sales volumes, product performance metrics, customer satisfaction ratings.
- Supported sales team members to drive growth and development.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Updated databases with new and modified customer data.
Senior Mechanic
FedEx freight
Portland, Oregon
09.2023 - 02.2024
- Diagnosed and repaired complex mechanical problems on a wide variety of vehicles and equipment.
- Performed preventive maintenance procedures, such as oil changes, tune-ups and brake repairs.
- Installed components such as engines, transmissions and axles.
- Tested components and systems using infrared engine analyzers, compression gauges and computerized diagnostic devices.
- Reviewed work orders and discussed with supervisors.
- Maintained accurate records of vehicle service histories and repair activities.
- Developed and implemented processes and procedures to support superior operations, task delegation and cost reduction.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Planned work procedures using charts, technical manuals and experience.
- Used computer maintenance program to produce repair orders and charge out parts.
Technician III
Hillsborough County Fleet Management
Tampa, FL
07.2020 - 08.2023
- Performed maintenance inspections, tune-ups, oil changes and other key services.
- Completed in-depth inspections of vehicle brakes, steering and other systems to check for safety and performance issues.
- Repaired and serviced air conditioning, heating and electrical systems.
- Utilized electronic testing equipment to troubleshoot fuel, ignition and emissions control systems.
- Conducted test drives before and after repair services.
- Used manual and computer- assessed diagnostic devices to test equipment and determine repair needs.
- Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
Master Technician
Hillsborough Area Regional Transit Authority
Tampa, FL
08.2015 - 06.2020
- Completed preventive maintenance on engines, transmissions, tires and other vehicle systems on Gillig busses and Champion Paratransit vehicles.
- Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs.
- Utilized fleet management software to create work orders order parts, input repair notes and order parts.
- Interpreted drawings and schematics to pinpoint sources of mechanical issues.
- Welded, soldered and fabricated parts to complete skilled services.
- Maintained certifications and completed training on systems and components.
- Utilized infrared engine analyzers, compression gauges and computerized diagnostic devices to test vehicle components and systems.
Closing Manager
Advanced Auto Parts
Tampa, FL
10.2012 - 05.2015
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
High School Diploma -
Bowers/Whitley Adult & Community Center
Tampa, FL05.2012
Skills
- Customer Service
- Performance Improvement
- Tech-Savvy
- File and Record Maintenance
- Team Training
- Attention to Detail
- Equipment Repair
- Written/Verbal Communication
- Document Preparation
- Maintenance and Repairs
- HVAC Systems
- Troubleshooting
- Preventive Maintenance
Certification
- CDL class B with P endorsement
- ASE master Heavy / Medium truck
- ASE H6 transit electrical systems
- ASE H7 Transit HVAC
- ASE T1 Gasoline engines
- ASE T2 Diesel engines
- ASE T3 Driveline
- ASE T4 Brakes
- ASE T5 Suspension And Steering
- ASE T6 Brake electrical systems
- ASE T 7 HVAC systems
- ASE T8 PMI
- EVT F4 Fire apparatus electrical
- EVT F4A Advanced fire apparatus electrical
- EVT Fire pumps
- EVT vehicle performance
- EVT Hydraulic systems
- EVT aerial Systems
- Oregon Department of Education Vehicle Inspector
Education and Training
other
Timeline
Fleet Mechanic
Portland Public Schools Student Transportation
07.2024 - Current
Service Advisor
Greendrop Garage
02.2024 - 05.2024
Senior Mechanic
FedEx freight
09.2023 - 02.2024
Technician III
Hillsborough County Fleet Management
07.2020 - 08.2023
Master Technician
Hillsborough Area Regional Transit Authority
08.2015 - 06.2020
Closing Manager
Advanced Auto Parts
10.2012 - 05.2015
High School Diploma -
Bowers/Whitley Adult & Community Center