Taylor Chapman
High Ridge,MO
Summary
Highly motivated and eager to take on new challenges, I bring a strong work ethic, adaptability, and exceptional interpersonal skills. With a proven ability to work effectively without supervision and rapidly master new skills, I excel in customer service, multitasking, and time management. I am dedicated to ensuring every customer has a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Bartender/Night Manager
Borgetti's Bar & Grill
Fenton, MO
12.2018 - Current
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Stocked ice bins and coolers as needed throughout shift.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Freelance Photographer
Taylored Images Photography
St Louis, MO
12.2013 - Current
- Organize and store digital photographs, negatives, and prints in an orderly fashion.
- Edit photos using Adobe Photoshop and other software applications.
- Create portfolios for clients to showcase work.
- Consult with clients to understand their needs and preferences for a photo shoot.
- Maintain photography equipment including cameras, lenses, lighting gear, tripods.
- Research trends in photography styles to stay up-to-date with current technologies and practices.
- Assist in planning setup of shoots including location scouting.
- Explained price and package details to customers.
- Scouted locations and curated props for photography shoots.
Cocktail Server
Syberg's Dorsett
Maryland Heights, MO
09.2016 - 12.2017
- Greeted guests and provided menus.
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Received payment by cash or credit card and returned change when necessary.
- Answered questions regarding drink specials and menu items.
- Provided excellent customer service at all times.
- Cleared tables quickly after guests departed.
- Stocked ice, napkins, straws, and condiments at the server station.
Server/Cocktail Server
Truffles Fine Foods
Clayton, MO
01.2012 - 09.2014
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Rockwood Summit Sr. High School
Fenton, MO05-2009
Some College (No Degree) - Graphic Design
Liberty University
Lynchburg, VASkills
- Food Service
- Payment Processing
- Suggestive Selling
- Menu Memorization
- Outstanding customer service
- Anticipating guest needs
- Point of sale systems
- Customer Service
- Marketing and sales experience
- Maintaining a clean bar
- Responsible Alcohol Service
Timeline
Bartender/Night Manager
Borgetti's Bar & Grill
12.2018 - Current
Cocktail Server
Syberg's Dorsett
09.2016 - 12.2017
Freelance Photographer
Taylored Images Photography
12.2013 - Current
Server/Cocktail Server
Truffles Fine Foods
01.2012 - 09.2014
High School Diploma -
Rockwood Summit Sr. High School
Some College (No Degree) - Graphic Design
Liberty University
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