Sierra Dodsworth

• Prepared and served a variety of cocktails and beverages.
• Trained new bartenders on drink preparation and upselling techniques, enhancing service quality and revenue potential.
• Conducted training sessions for new employees on operational procedures. and ensured they gained the correct knowledge & performed efficiently
• Trained new employees on bar procedures and customer service standards.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.
• Supervised staff schedules and delegated tasks for efficient shift management.
• Planned and coordinated special events, increasing customer engagement and driving higher sales.

Delivered food to customers promptly, ensuring satisfaction and timely dining experience.

• Provided exceptional customer service in a fast-paced dining environment.
• Provided exceptional service to a high volume of daily customers.
• Coordinated with hosts, bussers, and kitchen staff to efficiently prepare for and serve customers.

• Delivered food to tables promptly, Taking phone call orders, busing tables and refilling drink orders
• Maintained cleanliness of dining area and restrooms throughout service hours.
• Assisted servers by promptly clearing and resetting tables after customers left.
• Delivered dishes and utensils to designated areas for efficient service flow.