Designed tools to aid YesCare site leadership maintain compliance with standards set forth by the American Correctional Association (ACA), and National Commission on Correctional Healthcare (NCCHC).
Conduct site visits to evaluate and assess site's readiness for accreditation surveys.
Provide recommendations and education in areas necessary for compliance.
Review YesCare contracts and develop spreadsheets to ensure all sites are performing as outlined within their contracts.
Recognize "best practices" during site visits to create improved policies for company wide distribution.
Travel Health Service Administrator
YesCare
Littleton, CO
05.2021 - 03.2022
Serve as Interim Health Service Administrator at Baltimore Central Booking and Intake Facility.
Compiled documentation required for NCCHC Accreditation Audit for a three year period for both Opioid Treatment Program and Health Services Survey.
Developed Corrective Action Plans to address program discrepancies.
Developed documentation management system to improve process for survey readiness.
Manage staff complement of 110 medical providers to include pharmacy services.
Conduct periodic audits to ensure ongoing compliance with NCCHC Standards.
Compile statistical information for presentation at weekly Medical Advisory Council Meetings.
Review medical documentation to provide responses for inmate grievances.
Provide site training for new contract start-up in New Mexico.
Oversee the on-boarding and training of new healthcare team members.
Worked with team members to assess current processes and make recommendations to maintain compliance with consent decree.
Work closely with Department of Corrections Executive Staff to create a collaborative partnership instrumental to an efficient work flow.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Acting Warden
Federal Bureau Of Prisons
Englewood, CO
06.2020 - 03.2021
As Acting Warden I managed all departments within the correctional facility, to include Health Services, Psychology, Human Resources, Facilities, Computer Services, Religious Services, Food Services, Education, Employee Development and Reentry. All departments under my supervision maintained compliance with American Correctional Association, PREA and Program Review standards.
Served as Incident Commander during COVID 19 outbreak.
Worked with outside resources to enhance programming required by the Second Chance Reauthorization Act passed in 2018.
Developed response plan to address threats made against the facility by Antifa protestors.
Labor Management Chairperson. Expert witness for labor related arbitrations.
Provided testimony for Affidavit used in multiple cases in the bureau for successful COVID 19 response during initial outbreak.
Associate Warden
Federal Bureau Of Prisons
Englewood, CO
04.2019 - 06.2020
Provided direct supervision to Correctional Services, Health Services, Psychology, Human Resources, Facilities, Computer Services, Religious Services, Food Services, Education, Employee Development and Reentry departments.
In response to the COVID-19 Pandemic, I developed and implemented modified operation plans to mitigate risk of widespread outbreak. Identified and designated areas for quarantine and isolation and developed plans for inmate release and intake areas.
Labor Management Chairperson.
Chairperson of planning committee for high profile visit from the Deputy Attorney General, to include security detail, tour route and and initiation of enhanced sanitation procedures.
PREA Compliance Manager.
Associate Warden
Federal Bureau of Prisons
Tallahassee, FL
11.2017 - 04.2019
Provided direct supervision and direction to multiple departments to include Health Services, Psychology, Religious Services, Food Services, Computer Services, Correctional Services and Human Resources.
Committee Chair for Americal Correctional Association (ACA) and Prison Rape Elimination Act (PREA) audit. Liaison between the facility and auditors providing statical data and required documentation in preparation for audit.
Respond to Central Office and Congressional inquiries.
Served as Acting Warden for extended periods. On one occasion I successfully responded to a severe weather event leaving our perimeter fence system inoperable.
During Hurricane Michael I served at Incident Manager, coordinating the evacuation of 169 female offenders from a damaged facility and transporting them to FCI Tallahassee.
Complex Health Service Administrator
Federal Bureau of Prisons
Florence, CO
03.2016 - 11.2017
Evaluated program effectiveness following their deficient Program Review to ascertain implement meaningful corrective actions. My initiatives resulted in an overall improvement and Good rating.
Participant in multiple staff assists at outside locations, providing recommendations critical to the effective operations of those facilities.
Evaluate current practice and implemented Corrective Action Plans to address deficiencies.
Conduct audits of clinical services in accordance with clinical practice guidelines.
Coordinated financial operations, including budgeting, accounting, expenses and financial reporting.
Efficiently managed multiple budgets resulting surpluses used to purchase upgraded equipment necessary in providing quality inmate health care.
Facilitated peer-to-peer conflict resolution.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Health Service Administrator
Federal Bureau Of Prisons
Alderson, WV
06.2012 - 06.2016
Education
Associate of Science - Licensed Practical Nursing
Pueblo Community College
Pueblo, CO
05.1996
Bachelor of Arts - Liberal Arts And General Studies
California State University
Sacramento, CA
05.1992
Green Belt -
Go Lean Six Sigma
CCHP Certification -
National Commission On Correctional Health Care
Skills
Critical thinking
Team building
Problem resolution
Supervision
Conflict resolution
Communication
Decision-making
References
Available upon request
Timeline
Clinical Compliance Manager
YesCare
03.2022 - Current
Travel Health Service Administrator
YesCare
05.2021 - 03.2022
Acting Warden
Federal Bureau Of Prisons
06.2020 - 03.2021
Associate Warden
Federal Bureau Of Prisons
04.2019 - 06.2020
Associate Warden
Federal Bureau of Prisons
11.2017 - 04.2019
Complex Health Service Administrator
Federal Bureau of Prisons
03.2016 - 11.2017
Health Service Administrator
Federal Bureau Of Prisons
06.2012 - 06.2016
Associate of Science - Licensed Practical Nursing
Pueblo Community College
Bachelor of Arts - Liberal Arts And General Studies