TAYLOR COOPER
Atlanta,GA
Summary
Detail-oriented operations and project support professional with 5+ years of experience providing back-office support, maintaining system accuracy, and serving as a liaison between internal teams and external partners. Proven ability to learn new systems quickly, manage complex workflows, reconcile data discrepancies, and support operational teams in regulated environments.
Overview
2026
2026
years of professional experience
Work History
Client Services Associate
Synergis
Atlanta, GA
01.2025 - 01.2026
- Managed onboarding and operational requests for assigned accounts, ensuring accurate documentation, timely workflow progression, and system data integrity.
- Acted as a liaison between external partners, recruiters, and operations teams to resolve issues, provide status updates, and maintain operational visibility.
- Identified process gaps, escalated issues, and supported smoother handoffs to reduce rework.
Account Executive
Paramount Staffing
Atlanta, GA
2024 - 2025
- Managed onboarding logistics, documentation, system updates, and data reconciliation
- Served as primary liaison between candidates, recruiters, hiring managers, and operations teams to resolve issues and maintain accurate status reporting.
- Supported internal reporting, data cleanup, and process organization to ensure operational continuity.
Workforce Solutions Specialist
Paramount Staffing
Atlanta, GA
01.2023 - 01.2024
- Tracked candidate lifecycle and onboarding readiness with a focus on data accuracy and timely completion.
- Audited system records and monitored workflows to identify documentation gaps, delays, or errors requiring follow-up.
Sales Development Apprentice
Leasecake (SaaS)
Remote
01.2022 - 01.2023
- Maintained CRM data accuracy, supported system reporting, and coordinated internal scheduling across teams.
Assistant Operations Manager (Part Time)
LA Fitness
Atlanta, GA
2021 - 2022
- Processed member payments, billing updates, and account changes while maintaining accuracy and confidentiality.
- Supported onboarding and training of staff, reinforcing operational procedures, customer service standards, and compliance requirements.
- Coordinated scheduling, documentation, and daily operational needs to ensure smooth facility operations.
Teacher
The Suzuki School
Atlanta, GA
01.2018 - 01.2021
- Maintained detailed records, documentation, and reporting while coordinating with multiple stakeholders.
- Followed structured procedures while supporting diverse populations and maintaining confidentiality.
Education
Bachelor of Arts - Strategic Communications
Temple University
Skills
- Payment processing
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Data entry proficient
- New hire training coordination
- Ability to multi-task
- Written and verbal communication
Timeline
Client Services Associate
Synergis
01.2025 - 01.2026
Workforce Solutions Specialist
Paramount Staffing
01.2023 - 01.2024
Sales Development Apprentice
Leasecake (SaaS)
01.2022 - 01.2023
Teacher
The Suzuki School
01.2018 - 01.2021
Account Executive
Paramount Staffing
2024 - 2025
Assistant Operations Manager (Part Time)
LA Fitness
2021 - 2022
Bachelor of Arts - Strategic Communications
Temple University