Taylor Craven
St Paul,MN
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server
Red Rabbit
Saint Paul, MN
09.2022 - Current
- Delivered high-quality customer service, addressing guest needs promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Trained new employees on menu items and restaurant operations for efficient service.
Bartender
Red Rabbit
Saint Paul, MN
08.2023 - Current
- Displayed and retained extensive knowledge of liquors, beers, wines, and entrées.
- Managed the bar area, designed cocktails and menus, and handled inventory, regulation compliance, and guest relationships.
- Described drink flavors and taste profiles to guests to help with their ordering decisions.
Assistant Restaurant Manager
Red Rabbit
Saint Paul, MN
09.2024 - Current
- Provided leadership and direction to restaurant employees.
- Participated in local community events as a representative of the restaurant brand.
- Monitored customer service standards and took corrective action when needed.
- Enforced and adhered to high standards of cleanliness and organization throughout work and serving areas to remain compliant with company policies and regulatory requirements.
Server
DiRito's Italian Resturant
Canon City, CO
02.2021 - 09.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Hostess
DiRito's Italian Restaurant
Canon City, CO
07.2020 - 04.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
Salad Girl
DiRito's Italian Restaurant
Canon City, CO
07.2020 - 04.2021
- Maintained energy and enthusiasm in fast-paced environment.
- Determined food organization and presentation, establishing decorative food displays.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Global Ed High School
Canon City, CO12.2020
No Degree - General Studies
Canon City High School
Canon City, COSkills
- Composed Under Pressure
- Honest and ethical
- Interpersonal and written communication
- Analytical Problem Solving
- High-Volume Dining
- Front-Of-House Management
- Precision in Order Fulfillment
- Proficient in Dining Area Maintenance
Timeline
Assistant Restaurant Manager
Red Rabbit
09.2024 - Current
Bartender
Red Rabbit
08.2023 - Current
Server
Red Rabbit
09.2022 - Current
Server
DiRito's Italian Resturant
02.2021 - 09.2022
Hostess
DiRito's Italian Restaurant
07.2020 - 04.2021
Salad Girl
DiRito's Italian Restaurant
07.2020 - 04.2021
High School Diploma -
Global Ed High School
No Degree - General Studies
Canon City High School
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