Kirstyn Brown
Dahlonega,GA
Summary
Experienced with administering patient care and supporting medical staff in diverse healthcare environments. Utilizes effective communication to ensure seamless team collaboration and patient satisfaction. Knowledge of clinical procedures and patient management, consistently contributing to improved healthcare outcomes.
Overview
9
9
years of professional experience
Work History
Server
Taco Mac
07.2025 - Current
- Provided high-quality table service in fast-paced, high-volume restaurant, ensuring accurate order taking and timely food delivery to enhance guest experiences. Maintained detailed knowledge of menu items, craft beers, and daily specials to offer tailored recommendations to guests. Process payments efficiently, uphold strict sanitation and safety standards, and collaborate with kitchen and bar staff to support smooth operations. Demonstrated strong multitasking, communication, and customer-service skills while managing multiple tables and promptly resolving guest concerns.
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Trained and mentored new staff on menu items and service protocols to enhance team performance.
- Managed high volume of orders efficiently, maintaining accuracy and timely delivery of food and beverages.
CDT, Call Center
Cleaver Medical Group
07.2023 - 07.2025
- Began role in call center, answering patient phone calls and gathering necessary information for appointment scheduling. During the calls, I gathered patient information and scheduled appointments. As a Certified Dermatology Technician at CMG, I triaged patients by taking chief complaints, collected and handled in-office specimens, assisted in surgical procedures, supported cosmetic procedure visits, answered phone calls, processed medication refills, educated patients, addressed pre and post-op questions, sterilized instruments, administered SQ injections, acted as a medical scribe, and performed phlebotomy.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Office Assistant
Dahlonega Country Day Academy
01.2021 - 07.2023
- Handled phone calls, coordinated with parents, managed payment processing, and monitored employee adherence to company policies.
- Coordinated daily office operations to ensure efficient workflow and effective communication among staff.
- Assisted in maintaining student records and files, ensuring accuracy and confidentiality of sensitive information.
Front Worker
Dairy Queen
01.2018 - 01.2020
- Handled customer orders and payments, prepared blizzards and desserts, cleaned kitchen areas, maintained dining facilities, and ensured proper waste disposal.
- Operated cash register, processed transactions, and managed customer orders efficiently.
- Prepared food items according to Dairy Queen’s quality standards and safety guidelines.
- Trained new staff in operational procedures and customer service techniques.
Education
Associate of Science in Nursing - Registered Nurse
Lanier Technical College
ForsythNursing
University of North Georgia
Dahlonega12-2022
High School -
Lumpkin County High School
Dahlonega05-2021
Skills
- Clerical skills
- Google and Microsoft proficiency
- Multitasking
- Task prioritization
- Communication skills
- Team collaboration
- Team support
- Composed under pressure
- Works well under pressure
- Reliable and responsible
- Problem-solving
- Organized
- Direction following
- Strong work ethic
Accomplishments
- Clinical rotations on Med-Surg units including ortho, neuro, cardiology, and GI/renal.
- Clinical rotations on intermediate care units including CVIMC.
- Clinical rotations on specialty units including Mother/Baby, Labor and Delivery, and NICU.
- AHA BLS certified, current/up to date.
- CDT Certified
- Honors Graduate in high school
- HOSA member throughout high school
Timeline
Server
Taco Mac
07.2025 - Current
CDT, Call Center
Cleaver Medical Group
07.2023 - 07.2025
Office Assistant
Dahlonega Country Day Academy
01.2021 - 07.2023
Front Worker
Dairy Queen
01.2018 - 01.2020
Associate of Science in Nursing - Registered Nurse
Lanier Technical College
Nursing
University of North Georgia
High School -
Lumpkin County High School