Maira Verdin Perez
San Tan Valley,Arizona
Summary
Motivated health sciences graduate with a strong foundation in customer service and cash management. Proven ability to enhance guest satisfaction through effective communication and teamwork in fast-paced environments. Committed to maintaining high cleanliness standards and operational efficiency.
Overview
1
1
Language
9
9
years of professional experience
Work History
Server
Casino Arizona
Scottsdale, Arizona
09.2021 - Current
- Delivered exceptional customer service in a fast-paced casino environment.
- Assisted guests with menu selections and special requests to ensure satisfaction.
- Resolved customer complaints with professionalism and empathy to enhance guest experience.
- Managed cash and credit transactions accurately during high-volume shifts to ensure smooth operations.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained clean and organized dining areas to enhance guest comfort.
Cashier/Hostess/Concession Attendant
Casino Arizona
Scottsdale, Arizona
05.2018 - 09.2021
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Followed company security procedures for handling large sums of money.
Medical Assistant
Grand Canyon Dermatology
Mesa, Arizona
06.2018 - 08.2018
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Scheduled appointments and coordinated referrals for dermatology specialists.
- Adhered to HIPAA regulations regarding the safeguarding of confidential patient information at all times.
- Documented notes during patient visits.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Kitchen Steward
Talking Stick Resort
Scottsdale, AZ
01.2018 - 05.2018
- Assisted chefs with food preparation and handling to ensure efficient kitchen operations.
- Complied with health and safety regulations during all kitchen operations.
- Cleaned and sanitized all kitchen surfaces, equipment and utensils.
- Swept and mopped kitchen floors regularly to maintain a safe and clean environment.
- Disposed of waste materials following proper recycling procedures.
- Reported any maintenance issues or broken equipment to the supervisor immediately.
Education
Bachelor of Science - Allied Health and Nutrition
Benedictine University
Mesa, Arizona05-2026
Associate in Arts -
Mesa Community College
Mesa, Arizona12-2021
Clinically Certified Medical Assistant (CCMA) -
East Valley Institute of Technology
Mesa, Arizona05-2017
Highschool Diploma -
Westwood High School
Mesa, Arizona05-2017
Skills
- Customer Service
- Money Handling
- Guest engagement
- Shift Coordination
- Project Managing
- Team Collaboration
- Organization
- Creativity
- Clerical Skills
- Adaptability
- Communication
Languages
Spanish
Native/ Bilingual
Accomplishments
- Cum Laude
Volunteer Experience:
- Generacion Lux Dei, St. Augustine Catholic Church, Volunteer/Server, Phoenix, Arizona, 2016-08, Present, Young Adult Ministry
- Abran las Puertas-EnFamilia Radio, Volunteer/Counselor, Phoenix, Arizona, 2021-08, Present, Young Adult Ministry
- Saint Marks Catholic Church, Youth Group Sub-Coordinator, Phoenix, AZ, 2017-08, 2023-07, Youth Ministry
- Cris Joven, Volunteer/Counselor, Phoenix, AZ, 2017-08, 2022-12, Diocesan Youth Ministry
Timeline
Server
Casino Arizona
09.2021 - Current
Medical Assistant
Grand Canyon Dermatology
06.2018 - 08.2018
Cashier/Hostess/Concession Attendant
Casino Arizona
05.2018 - 09.2021
Kitchen Steward
Talking Stick Resort
01.2018 - 05.2018
Bachelor of Science - Allied Health and Nutrition
Benedictine University
Associate in Arts -
Mesa Community College
Clinically Certified Medical Assistant (CCMA) -
East Valley Institute of Technology
Highschool Diploma -
Westwood High School