Taylor Cross

Proven hospitality expert with a track record of enhancing guest satisfaction at The Melting Pot Restaurants Inc. Skilled in guest engagement and hospitality service, adept at managing high-stress situations and boosting sales.

Demonstrated ability to improve service quality through effective team collaboration and customer relations management. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Utilizing customer service best practices to adept and explore different solutions to address customer needs effectively. Professional with proven expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication, problem-solving, and using CRM software to deliver impactful results. Known for reliability and results-driven approach, ensuring high standards are consistently met.