Taylor Cummings
Las Vegas,NV
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
9
9
years of professional experience
Work History
GENERAL MANAGER
Makers & Finders
Las Vegas, NV
01.2025 - Current
- Implement inventory management practices to reduce waste and optimize supply chain processes.
- Fostered a positive work environment, promoting teamwork and employee satisfaction initiatives.
- Manage all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively manage payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Implement new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
- Maintain open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
RESTAURANT MANAGER
LazyDog
Las Vegas, NV
01.2020 - 01.2025
- Supervised daily operations to ensure seamless service and guest satisfaction.
- Trained and mentored staff on customer service excellence and operational standards.
- Developed staff schedules to enhance efficiency while maintaining labor cost controls.
- Resolved customer complaints swiftly, enhancing overall dining experience and loyalty.
- Analyzed sales trends to inform strategic decisions on promotions and menu adjustments.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Coordinated events to promote local initiatives, increasing community awareness and involvement.
- Established partnerships with local organizations to expand resources and support networks.
ASSISTANT GENERAL MANAGER
The Counter
Studio City, CA
01.2017 - 01.2020
- Mentored staff, fostering a collaborative team environment that improved performance and efficiency.
- Developed training programs for new hires, ensuring consistent adherence to company standards.
- Oversaw daily operations, ensuring compliance with health regulations and quality standards.
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Managed team schedule with eye for coverage needs and individual strengths.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Education
Bachelors - Criminal Justice, Political Science
UNLV
01-2014
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Customer retention
Timeline
GENERAL MANAGER
Makers & Finders
01.2025 - Current
RESTAURANT MANAGER
LazyDog
01.2020 - 01.2025
ASSISTANT GENERAL MANAGER
The Counter
01.2017 - 01.2020
Bachelors - Criminal Justice, Political Science
UNLV