Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Danielle Hamilton

Haltom City,TX

Summary

I have nearly seven years of experience in management and leadership, with a strong focus on developing teams, building lasting guest relationships, and communicating effectively. I'm quick to step in and solve problems, and I also try to stay ahead of issues before they arise.

One of the things I value most is mentoring the young adults on my team. I promote from within my company and enjoy helping people grow into leadership roles by building their confidence, sharpening their strengths, and teaching them how to stay flexible, work efficiently, and take on challenges head-on.

In my current role, I've helped improve both profitability and staff retention by managing labor and supply costs effectively while also prioritizing employee satisfaction. This has led to a more stable and productive work environment since taking over my location.

I'm now looking to transition into a law enforcement role. I want to make a difference through serving and supporting the community. I'm a strong critical thinker with solid conflict resolution skills and I prioritize integrity first.

Overview

11
11
years of professional experience

Work History

General Manager

Malai Kitchen
03.2019 - Current
  • Effectively handle high-stress and potentially volatile situations involving intoxicated or disruptive individuals
  • Oversee daily operations of a high-volume restaurant, ensuring exceptional guest satisfaction and service standards
  • Enforce strict adherence to health and safety regulations, maintaining full compliance with local codes
  • Lead, train, and manage staff, fostering a positive and productive work environment
  • Coordinate private events and catering operations, ensuring seamless execution and client satisfaction
  • Monitor inventory and supply levels to maintain operational efficiency
  • Analyze profit and loss statements to support business performance and cost control
  • Resolve customer and staff issues quickly and effectively in fast-paced, high-stress situations

Restaurant Manager / Bar Manager

Midici Neapolitan Pizza Company
04.2018 - 02.2019
  • Managed front-of-house operations, including opening and closing procedures
  • Supervised staff, created schedules, and handled administrative paperwork
  • Maintained a positive team environment and strong employee relationships
  • Ensured efficient service and customer satisfaction during high-volume periods

Night Shift Associate

RaceTrac Petroleum Inc
12.2017 - 07.2018
  • Delivered consistent customer service in a fast-paced, late-night environment
  • Maintained store cleanliness, organization, and readiness for morning operations
  • Demonstrated strong situational awareness and calm decision-making under pressure

Waitress

El Mejicano
06.2016 - 12.2017
  • Provided high-quality customer service in a fast-paced restaurant environment
  • Handled food and alcohol service in compliance with safety standards
  • Maintained cleanliness and organization of dining areas
  • Built strong relationships with customers and team members

Service Department Assistant / Cashier

Jimmy Cleveland Nissan
12.2015 - 01.2017
  • Managed front desk operations, including answering phones and greeting customers
  • Handled cash transactions and end-of-day financial reporting
  • Supported service advisors to ensure efficient customer experience
  • Maintained and updated online vehicle listings and dealership photos

Box office Sales

Moviehouse and Eatery
06.2015 - 12.2015
  • Ensured a clean and well-maintained environment
  • Handled cash transactions and processed ticket sales accurately

Education

High School Diploma -

Burkburnett High School
01-2017

Skills

  • Leadership & Team Management
  • Critical Thinking & Decision-Making
  • Conflict Resolution
  • High-Stress Situational Awareness
  • Proactive Problem Solving
  • Communication & Interpersonal Skills
  • Time Management & Organization

Timeline

General Manager

Malai Kitchen
03.2019 - Current

Restaurant Manager / Bar Manager

Midici Neapolitan Pizza Company
04.2018 - 02.2019

Night Shift Associate

RaceTrac Petroleum Inc
12.2017 - 07.2018

Waitress

El Mejicano
06.2016 - 12.2017

Service Department Assistant / Cashier

Jimmy Cleveland Nissan
12.2015 - 01.2017

Box office Sales

Moviehouse and Eatery
06.2015 - 12.2015

High School Diploma -

Burkburnett High School
Taylor Danielle Hamilton