Taylor Darden
Philadelphia,Pennsylvania
Summary
A hardworking and imaginative individual with exceptional team commitment, strong attention to detail, and outstanding communication skills. Thorough understanding of planning and coordinating social events, health and racial disparities, and global marketing. Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced in formulating and executing strategic plans, creating new products and services, and developing business opportunities.
Overview
9
9
years of professional experience
Work History
Assistant Manager
University of Pennsylvania
Philadelphia, PA
09.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Founder of Protect My Hair
Protect My Hair
Phoenixville, PA
02.2021 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Established a successful business by identifying market needs and developing innovative solutions.
- Created promotional approaches to increase sales and profit levels.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
Digital Marketing Intern
L'Oreal Paris
New York, NY
05.2023 - 08.2023
- Collaborated with development and marketing teams to implement creative ideas for product design
- Strategized with marketing teams to project consumer needs and outcomes in the beauty industry
- Engaged in global conversations to determine consumers' beauty needs within various global markets
- Studied L'Oreal's international marketing strategies
- Developed marketing research projects to present to marketing teams
- Created engaging content for Pinterest, Facebook, and Instagram.
- Initiated market research studies and analyzed findings.
Assistant
A New Outlook Hair Care
Philadelphia, PA
01.2016 - 08.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
Beauty Consultant
Target
Phoenixville, PA
08.2019 - 05.2020
- Recommended products to customers to meet current needs or resolve specific concerns
- Stayed up to date on current and emerging trends to increase professional value and meet diverse client needs
- Made recommendations for appropriate products to meet customers' individual needs
- Displayed merchandise to present visually appealing arrangements that drive sales
- Built and deepened productive and positive customer relationships with high-quality service and focused on gaining loyalty
- Capitalized upselling opportunities for additional products and services to increase sales numbers
Education
Bachelor of Arts - Sociology
Xavier University of Louisiana
05.2024
Skills
- Google Analytics
- Social Media Marketing
- Sales expertise
- Organized
- Products Knowledge
- Customer consulting
- Time Management
- Leadership
- Effective Communicator
- Public Speaking
- Networking
- Peer Support
- Technological skills
- Collaborative Work Relationships
- Management
- Customer service
- Team leadership
- Decision-making
- Problem-solving
Accomplishments
Princeton Prize in Race Relations award
Volunteer Experience
- Orchestrated food drives for disenfranchised families in the city of New Orleans
- Organized a Back-to-School Drive to provide school supplies to 100 students from a Title 1 school in New Orleans
- Strategized to assist Xavier students with the evacuation process during Hurricane Ida
- The Consortium (Non-Profit)- Mental health assistance
Timeline
Assistant Manager
University of Pennsylvania
09.2024 - Current
Digital Marketing Intern
L'Oreal Paris
05.2023 - 08.2023
Founder of Protect My Hair
Protect My Hair
02.2021 - Current
Beauty Consultant
Target
08.2019 - 05.2020
Assistant
A New Outlook Hair Care
01.2016 - 08.2021
Bachelor of Arts - Sociology
Xavier University of Louisiana