Highly-dependable individual with sound understanding of medical laws and ethics. Superior communication and organization skills. Possessing personable, honest and compassionate demeanor.
Overview
9
9
years of professional experience
Work History
Practice Manager
CommonSpirit, Formerly Steward Medical Group
West Jordan, UT
02.2023 - Current
Manage staff scheduling and set patient scheduling policy.
Coordinate logistics for internal and external staff meetings and conferences.
Interview, hire and train medical office teams and conduct performance reviews.
Coordinate communications between patients, physicians and hospital personnel.
Manage busy calendars for executive team, planning and preparing meetings and communications.
Office Coordinator
Steward Medical Group
West Jordan, UT
02.2022 - 02.2023
Observed regulatory requirements and office policies in maintaining accurate records of client personal information, appointments, test results, health insurance and specialists.
Purchased, coordinated and distributed materials necessary for maintenance functions and used by area personnel.
Reviewed claims to ensure accuracy, resulting in multiple claim reductions.
Patient Service Specialist
Steward Medical Group
Magna, West Valley, Salt Lake City, West Jordan, UT
09.2020 - 02.2022
Schedule coordination
Call handling
Payment collection
Information documentation
Check-in management
Charting systems
Licensed Insurance Agent
Teleperformance USA
Salt Lake City, UT
06.2019 - 09.2020
Offered policy guidance and management to promote asset protection.
Engaged customers and provided high level of service by carefully explaining details about documents.
Analyzed customer needs and provided best options, upselling products and services.
Medical Bill Collector
R1 RCM
West Valley City, UT
12.2018 - 05.2019
Created repayment plans based on account holders' financial status and repayment abilities
Accepted and processed customer payments and applied toward account balances
Cook
Cottage Glen Assisted Living
Tooele, UT
10.2015 - 12.2018
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Oversaw food product inventory, making recommendations to streamline kitchen operations.
Collaborated with my team to maintain timely food preparation goals.
Cardiovascular Sonographer at Steward Medical Group -Phoenix Heart Center/Honorhealth Shea Heart CareCardiovascular Sonographer at Steward Medical Group -Phoenix Heart Center/Honorhealth Shea Heart Care