Summary
Overview
Work History
Education
Skills
Timeline
Generic

Taylor Davis

Jacksonville

Summary

Versatile Project Coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Sales Administrator

Quality Built
12.2024 - 07.2025
  • Managed customer inquiries and resolved issues efficiently, enhancing client satisfaction.
  • Coordinated sales order processing and documentation to ensure accuracy and timeliness.
  • Streamlined data entry processes in CRM software, improving reporting efficiency.
  • Assisted in developing training materials for new sales staff, fostering knowledge retention.

Project Coordinator

Quality Built
09.2023 - 11.2024
  • Coordinated project schedules and timelines to ensure alignment with stakeholder expectations.
  • Facilitated communication between cross-functional teams to enhance collaboration and project delivery.
  • Developed and maintained project documentation, including plans, reports, and meeting notes for reference.
  • Monitored project progress and identified risks, implementing mitigation strategies as needed.

Scheduling Coordinator

Quality Built
08.2021 - 09.2023
  • Coordinated scheduling for multiple projects, ensuring alignment with organizational priorities.
  • Streamlined communication between teams to enhance collaboration and reduce delays.
  • Monitored project timelines and adjusted schedules proactively to meet deadlines.
  • Developed and maintained scheduling tools to improve efficiency and accuracy of operations.

Customer Service Supervisor

Gottlieb
11.2020 - 08.2021
  • Led process improvement and problem-solving efforts to create standard procedures and escalation policy for customer support team.
  • Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction.
  • Maintain Insurance documents and contracts and ensured billing operations are preformed in accurate and timely manner
  • Managed department call volume of 150 calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Compiled and analyzed customer feedback data to develop new strategies and corrective action.

Customer Service Representative

Gottlieb
03.2019 - 11.2020
  • Address accounts receivable inquires.
  • Maintain accurate documentation of claim file activities.
  • Interact with internal and external customers to resolve billing, cash and claim discrepancies.
  • Diagnosis and report to management customer issues with regards to rejection trends and denials, working to improve end-to-end business processes.
  • Address denial and partial payment of invoices both timely and accurately through appropriate collections workflow processes.

Food Service Worker

IKEA
03.2017 - 03.2019
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Education

Associate of Arts - General Studies

Florida State College At Jacksonville
Jacksonville, FL
08.2022

Skills

  • Customer Service
  • Verbal and Written
  • Knowledge in Microsoft Office
  • Great attention to detail
  • Data Entry
  • 35 WPM Typing Skills
  • Multitasking
  • Sales support
  • CRM software
  • Account management
  • Time management
  • Invoicing and Purchase Order Management

Timeline

Sales Administrator

Quality Built
12.2024 - 07.2025

Project Coordinator

Quality Built
09.2023 - 11.2024

Scheduling Coordinator

Quality Built
08.2021 - 09.2023

Customer Service Supervisor

Gottlieb
11.2020 - 08.2021

Customer Service Representative

Gottlieb
03.2019 - 11.2020

Food Service Worker

IKEA
03.2017 - 03.2019

Associate of Arts - General Studies

Florida State College At Jacksonville

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