Taylor Davis-Gay
Summary
Detail-oriented and self-motivated professional with experience in remote administrative support, data entry, and written communication. Skilled in managing tasks independently, maintaining accuracy, and meeting deadlines in fast-paced environments. Seeking a non-phone remote position where strong organizational and computer skills can contribute to team success.
Overview
2025
2025
years of professional experience
Work History
Customer Support Representative (Chat/Email Only)
Uline
- Provided exceptional customer service through effective communication and problem-solving techniques.
- Utilized CRM software to document customer interactions and maintain accurate information
- Assisted customers with product inquiries, order tracking, and returns processing orders
- Resolved customer issues via live chat and email
- Maintained customer satisfaction rating above 95%
- Collaborated with internal teams to resolve escalated issues.
Data Entry Clerk
Jobcentre
Remote
01.2022 - 10.2024
- Processed high-volume data entry tasks daily
- Verified and corrected information to maintain database accuracy
- Generated reports using Excel
- Met productivity and quality benchmarks consistently
Remote Administrative Assistant
Merit America
Remote
2019 - 12.2021
- Managed email inboxes and responded to customer inquiries via chat and email
- Entered and updated client data with 99% accuracy
- Scheduled appointments and maintained digital calendars
- Organized documents using Google Drive and shared folders
- Assisted with reporting and spreadsheet tracking
Education
High School Diploma -
Alvarado Highschool
Alvarado, TXSkills
Data Entry & Accuracy
Email & Chat Support
Online Research
Administrative Support
Microsoft Office (Word, Excel, Outlook)
Google Workspace (Docs, Sheets, Drive)
CRM Systems
Time Management
Task Prioritization
Written Communication
Typing Speed: [XX WPM]
Remote Collaboration Tools (Slack, Zoom, Trello)
Timeline
Data Entry Clerk
Jobcentre
01.2022 - 10.2024
Customer Support Representative (Chat/Email Only)
Uline
Remote Administrative Assistant
Merit America
2019 - 12.2021
High School Diploma -
Alvarado Highschool