Taylor DeFrees
Alexandria,VA
Summary
Detail-oriented leader and a good steward of authority. Skilled in providing what is needed in the moment while still keeping the future in mind. Excellent in navigating multiple personality types to keep a professional, equitable working environment.
Overview
12
12
years of professional experience
Work History
Social Media Marketer/Retail Manager
Orange Peel Apparel
04.2021 - Current
- Increased brand visibility by creating and implementing targeted social media campaigns across multiple platforms
- Enhanced customer loyalty through memberships
- Achieve satisfaction by promptly addressing inquiries and resolving issues through customer service
- Utilized advanced analytics tools to measure the success of campaigns, allowing for data-driven decision-making
- Operated Shopify POS System
- Inventory Control/ Loss Prevention
- Merchandise retail booths to catch the eyes of potential consumers
- Meet daily sales goals
- Lead teams on sales floor to maximize productivity
Sales Associate
Nike Factory Store
07.2023 - Current
- Increased sales by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels by addressing concerns promptly and proactively
- Provide a clean, organized, and welcoming store environment as a team to prevent loss of product
- Achieved daily sales targets consistently by signing up consumers for membership accounts
- Learn new Nike products in depth through internal training app
School Health Aide
Fairfax County Health Department
09.2023 - Current
- Data Logging & Tracking
- Specialized Health Care for Students
- Health Information System
- Community Outreach
- Autonomous and Teamwork
- Multitasking in a Fast-Paced Environment
- Microsoft Office Suite (Teams, Excel, Word, Outlook)
Lead Construction Laborer
TWD Carpentry & Remodeling
03.2012 - 07.2023
- Effectively leading teams, delegating tasks, and ensuring timely completion of work
- Maintained quality control by consistently reviewing blueprints and monitoring teams progression
- Strengthened teamwork among crew members through clear communication, active listening, and constructive feedback
- Organization of materials, inventory control and maintaining a clean and efficient workspace
- Contributed to accurate budget preparation of estimates by monitoring material usage and updating records accordingly
Education
No Degree - General Studies
American University
Washington, DC05.2026
Skills
- Product Knowledge
- Marketing Analytics
- Strategic Planning
- Team Leadership
- Staff Training and Development
- Cross-Functional Teamwork
- Complex Problem-Solving
- Cost Control
- Interpersonal Skills
- MS Office
- Adaptability and Flexibility
- Self-Starter
Certification
Timeline
School Health Aide
Fairfax County Health Department
09.2023 - Current
Sales Associate
Nike Factory Store
07.2023 - Current
Social Media Marketer/Retail Manager
Orange Peel Apparel
04.2021 - Current
Lead Construction Laborer
TWD Carpentry & Remodeling
03.2012 - 07.2023
No Degree - General Studies
American University
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