Taylor Diakunczak
Menands,NY
Summary
Seeking a role in Information Technology Management focused on homesourcing, leveraging extensive experience in managing hybrid teams since 2015. Proven track record in optimizing remote work processes and enhancing customer engagement through innovative management strategies. Expertise in balancing in-office and remote operations to drive efficiency and productivity.
Overview
16
16
years of professional experience
Work History
Vocational Rehabilitation Counselor
Commission for the Blind
Rensselaer, NY
03.2024 - 04.2025
- Facilitated job placement for adults with visual impairments through targeted support and resources.
- Coordinated client appointments to maximize time management and service efficiency.
- Managed intake process, discussing and signing Individualized Plans for Employment (IPEs).
- Maintained comprehensive case notes and vouchers in InFormed for accurate record-keeping.
Vocational Rehabilitation Counselor
ACCES-VR
Albany, NY
01.2022 - 03.2024
- Facilitated discussions and signed Individualized Plan for Employment (IPE) for college exploration.
- Prepared summer youth work experience case notes in CAMS.
- Released vouchers in CAMS/AWARE to support client needs.
- Managed client schedules to ensure timely delivery of rehabilitation services.
- Organized appointments to enhance efficiency of rehabilitation programs.
- Coordinated client access to essential rehabilitation resources for optimal support.
Vocational Rehabilitation Counselor Intern
ACCES-VR
Johnstown, NY
08.2019 - 05.2020
- Executed daily operations and core responsibilities in vocational rehabilitation field.
- Coordinated intake processes for client engagement and service provision.
- Facilitated discussions and signatures on Individualized Plans for Employment (IPEs).
- Prepared youth for summer work experience opportunities through targeted exploration activities.
- Maintained accurate case notes in CAMS to ensure compliance and tracking.
- Processed voucher releases in CAMS to support client needs efficiently.
- Optimized scheduling to enhance client accessibility and streamline service delivery.
- Completed 600-hour internship requirement for University at Buffalo's Rehabilitation Counseling Master's Program.
Acquired Brain Injury Clinical Intern
Living Resources
Albany, NY
09.2018 - 11.2018
- Co-facilitating the Cognitive Rehabilitation of three clients with TBI during individual and group counseling sessions.
- Co-prepared client notes for Living Resources' computerized note-taking program.
- To participate in weekly training on topics such as Suicide Perversion, Disability and Sexuality, and LGBTQ within the Disability Community.
- The purpose of this position is to complete the 150-hour Practicum requirement of University at Buffalo's Rehabilitation Counseling Master's Program.
Project Coordinator/Administrative Assistant
Our Ability Inc.
Albany, New York
01.2015 - 06.2017
- Represented Our Ability Incorporated and its owners with professionalism.
- Connected interested companies directly to owners of Our Ability.
- Informed schools about available speaking, inspirational, and disability sensitivity training.
- Provided weekly Excel spreadsheets detailing organizations contacted for outreach.
- Promoted Our Ability brand across Facebook, Twitter, and LinkedIn platforms.
- Developed outreach plans targeting individuals with disabilities aged 17-54.
- Engaged student groups and career counseling developers at various colleges and universities.
- Established connections with disability advocacy organizations in New York State.
Human Resources Intern
National Guard
Latham, NY
06.2014 - 09.2014
- Supported development of EEO and Diversity newsletter content.
- Performed clerical tasks to enhance office operations.
- Assisted with general office functions to increase efficiency.
Human Resources Intern
Wright-Patterson Air Force Base
Wright-Patterson AFB, OH
06.2009 - 09.2009
- Processed and maintained records and evaluations for accuracy and compliance.
- Assisted with clerical tasks and general office functions to enhance operational efficiency.
Education
Master's Degree - Information Technology
Western Governors University
Salt Lake City, UT01.2026
Master's Degree - Rehabilitation Counseling
University at Buffalo
Buffalo, NY01.2020
Master's Degree - Human Resource Management and Development
New York University
Manhattan, NY01.2014
Bachelor's Degree - Human Resource Management
Wright State University-Main Campus
Dayton, OH01.2009
Skills
- Job placement
- Client coordination
- Case management
- Employment planning
- Rehabilitation counseling
- Data analysis
- Project management
- Effective communication
- Diversity training
- Multicultural competence
- Vocational evaluation
Timeline
Vocational Rehabilitation Counselor
Commission for the Blind
03.2024 - 04.2025
Vocational Rehabilitation Counselor
ACCES-VR
01.2022 - 03.2024
Vocational Rehabilitation Counselor Intern
ACCES-VR
08.2019 - 05.2020
Acquired Brain Injury Clinical Intern
Living Resources
09.2018 - 11.2018
Project Coordinator/Administrative Assistant
Our Ability Inc.
01.2015 - 06.2017
Human Resources Intern
National Guard
06.2014 - 09.2014
Human Resources Intern
Wright-Patterson Air Force Base
06.2009 - 09.2009
Master's Degree - Information Technology
Western Governors University
Master's Degree - Rehabilitation Counseling
University at Buffalo
Master's Degree - Human Resource Management and Development
New York University
Bachelor's Degree - Human Resource Management
Wright State University-Main Campus
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