Taylor Doyle
Charleston
Summary
I believe in the power of Salesforce and the opportunity to improve a clients productivity by configuring an end solution that will benefit the company. Getting to work closely with the client is gratifying, and one reason why I am passionate about working with Salesforce.
Overview
7
7
years of professional experience
Work History
Salesforce Consultant/Solution Engineer
Summit
07.2023 - Current
- Owned and executed full-cycle Salesforce projects, from initial scoping through final delivery and support.
- Contributed to over $200K in closed-won revenue in 2024 by designing and delivering custom Salesforce demos tailored to prospect needs
- Delivered new Salesforce solutions while maintaining consistent support for Managed Services clients.
- Led both pre-sales and delivery for a $20K Salesforce Maps engagement, from demo to full implementation.
- Participated in multiple webinars to support sales efforts and showcase Salesforce solutions.
- Cloned multiple Salesforce orgs and deployed metadata to various developer environments using The Welkin Suite.
Consultant
Coastal Cloud
11.2021 - 07.2023
- Lead discoveries for clients to implement Salesforce Maps
- Executed projects from planning and analysis to completion
- Promoted from Analyst to Consultant within 9 months
- Built flows for clients with varying needs
- Collaborated with an SA and configured a multitude of features for clients
- Developed config for Exp Cloud, Sales Cloud, Service Cloud, SF Maps and Manufacturing Cloud
Loan Sales Specialist
OneMain Financial
02.2021 - 11.2021
- Analyzed credit bureaus
- Gathered information about customers past credit history
- Adhered to lending guidelines whilst initiating collection and solicitation
Salesman
Nissan Of Keene
07.2019 - 11.2020
Developer & Technical Sales Consultant
Lizzard Tech Consulting
01.2018 - 04.2019
- Built B2B marketing automation with email templates to gather new leads with Pardot
- Integrated MailChimp, Stripe, EventBrite, and Paypal (Workato) with Salesforce
- Completed Salesforce Trailhead Academy Developer Training (DEX450)
Education
BA - Criminal Justice
Plymouth State University
Plymouth, NH05.2017
Skills
- Flows
- Maps
- Inbox / Einstein Activity Capture
- Mobile Publisher
- Service Cloud / Field Service Lightning
- Conga
- Grid Buddy
- Make (Integration Platform)
- The Welkin Suite (Deployment Tool)
- Salesforce Foundations
- Communication
- Adaptation
- Flexibility
- Detail Oriented
- Problem Solving
- Sales Cloud
- Experience cloud
- Manufacturing Cloud
- Motivation
Certifications
- Admin
- Sales Cloud Consultant
- Service Cloud Consultant
- Platform App Builder
- Business Analyst
- Process Automation AP
- OmniStudio Consultant
SALESFORCE EXPERIENCE
- Led multiple end-to-end Salesforce Maps implementations, including discovery, requirements gathering, user story creation, and solution delivery
- Configured a wide range of Maps components including Marker Layers, Data Layers, Shape Layers, and custom Markers
- Built custom Click2Create solutions and button sets to streamline Salesforce Maps user interactions
- Implemented and configured Salesforce Territory Planning to support advanced mapping strategies and team structures
- Deployed Salesforce Inbox and Einstein Activity Capture, integrating with Maps to enable users to map their day based on Outlook/Google Calendar events
- Built a branded mobile app using Salesforce Mobile Publisher and an Experience Cloud site
- Designed and configured custom Experience Cloud features including login pages, audiences, email templates, and Flow-driven interactive pages
- Used Data Loader, Data Import Wizard, and Salesforce Inspector to mass import, update, delete, and upsert thousands of records efficiently
- Integrated various third-party and AppExchange solutions to extend Salesforce functionality
- Developed a custom Estimation solution leveraging GridBuddy and Conga Composer for streamlined data input and document generation
Timeline
Salesforce Consultant/Solution Engineer
Summit
07.2023 - Current
Consultant
Coastal Cloud
11.2021 - 07.2023
Loan Sales Specialist
OneMain Financial
02.2021 - 11.2021
Salesman
Nissan Of Keene
07.2019 - 11.2020
Developer & Technical Sales Consultant
Lizzard Tech Consulting
01.2018 - 04.2019
BA - Criminal Justice
Plymouth State University
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