Summary
Overview
Work History
Education
Skills
Certification
Skills
Websites
Timeline
Generic

Anil Kumar Kethavath

Sanford,USA

Summary

Salesforce Solution Architect with 10+ years of experience delivering scalable, secure, and high-performance CRM solutions across industries including healthcare, insurance, government, manufacturing, and automotive. Expert in Salesforce CPQ, Experience Cloud, CLM, Apex, LWC, MuleSoft, and enterprise integrations. Proven track record of reducing operational costs, automating workflows, and improving user adoption. Led multi-cloud implementations, CI/CD pipelines, and compliance-driven architecture (HIPAA, IRDA, SOX).

Overview

11
11
years of professional experience
1
1
Certification

Work History

Salesforce Solution Architect & Team Lead

General Motors
Detroit, MI
02.2023 - Current
  • Built modular API hub onboarding 200+ vendors using OAuth 2.0 and Named Credentials.
  • Delivered Experience Cloud portal, reducing vendor go-live time from 7 to 2 days.
  • Set up GitHub Actions CI/CD with 90% release success rate across 3 environments.
  • Led 8-member team across sprints, demos, and reviews with 100% velocity completion.
  • Deployed Automotive Cloud for 500K+ vehicles integrated with telematics data.
  • Integrated Einstein GPT to provide service recommendations, reducing churn by 22%.
  • Implemented Territory Management for 4 networks, achieving regional compliance.
  • Reduced case resolution time by 40% via predictive alerts.
  • Skills: Experience Cloud, OAuth 2.0, Named Credentials, GitHub Actions, Flow Orchestration
  • Skills: Automotive Cloud, Einstein GPT, Shield, Territory Management, Apex, Flows

Salesforce CPQ & CLM Specialist

Siemens
01.2023 - 02.2023
  • Built 120+ dynamic clauses and automated approvals, reducing contract cycle by 60%.
  • Configured Composer templates and Conga Sign for e-signature workflows.
  • Enabled Shield audit logging with metadata-driven triggers.
  • Built 40+ product bundles with pricing rules, achieving 100% quote accuracy.
  • Developed QLE plug-ins reducing quoting errors by 55%.
  • Integrated CPQ with ERP using Apex callouts and Named Credentials.
  • Trained 10 sales reps, achieving 95% CPQ adoption in 3 weeks.
  • Skills: Conga CLM, Conga Composer, Conga Sign, Shield, Approval Flows
  • Skills: Salesforce CPQ, Apex, QLE Plug-ins, Named Credentials, ERP Integration

Senior Salesforce Developer & Release Manager

Siemens
Washington, DC
08.2020 - 12.2022
  • Built multilingual portal accessed by 1,500+ partners.
  • Developed 25+ reusable LWCs and 10 Apex services.
  • Managed Bitbucket pipelines with 90% first-time success.
  • Enforced PMD standards, reducing post-UAT bugs by 80%.
  • Integrated Teamcenter with MuleSoft and CDC for 200K+ assets.
  • Automated asset-based support using Apex and Platform Events.
  • Set up Jenkins pipelines reducing deployment errors by 70%.
  • Improved case linking speed by 50%.
  • Skills: Experience Cloud, Bitbucket, PMD, Scratch Orgs, Apex, LWC
  • Skills: Manufacturing Cloud, MuleSoft, Platform Events, Jenkins, CDC

Salesforce Consultant / Business Analyst

State of California
06.2018 - 07.2020
  • Built Health Cloud portal processing 30K+ applications annually.
  • Integrated eligibility via HL7 APIs and MuleSoft, cutting time by 50%.
  • Applied HIPAA-compliant controls with zero audit issues.
  • Launched DMV Experience Cloud used by 10K+ monthly users.
  • Integrated AWS Textract for OCR, reducing manual work by 80%.
  • Delivered Tableau CRM dashboards for adoption & accuracy insights.
  • Implemented Service Cloud with Omni-Channel routing, reducing wait time by 45%.
  • Built Flows handling 5,000+ cases/month.
  • Integrated legacy DMV systems with MuleSoft APIs.
  • Achieved 33% improvement in resolution time.
  • Skills: Health Cloud, HL7, MuleSoft, Shield, FLS
  • Skills: MuleSoft, Tableau CRM, AWS Textract, Flow
  • Skills: Service Cloud, Flows, Omni-Channel, MuleSoft

Salesforce Developer & Administrator

Maxlife Insurance
India
03.2016 - 02.2018
  • Built Flow for 1,200+ agents, reducing rejections by 35%.
  • Integrated REST APIs with banking systems for ID checks.
  • Implemented 2FA and role-based security.
  • Synced 20K+ policy documents using SOAP callouts.
  • Enabled Shield audit features ensuring IRDA compliance.
  • Built metadata-driven logging reducing debug effort by 40%.
  • Automated 5+ policy workflows, reducing manual ops by 50%.
  • Built dashboards for 150+ agents, boosting SLA visibility.
  • Cut issuance time from 4 to 1 day.
  • Skills: Flow Builder, REST APIs, Apex, 2FA, Permission Sets
  • Skills: SOAP API, Apex Callouts, Salesforce Shield, Custom Metadata
  • Skills: Service Cloud, Flows, Visualforce, Apex (Batch), Dashboards

Salesforce Junior Developer

Cadeploy
India
06.2014 - 02.2016
  • Launched partner portal accessed by 300+ partners.
  • Built 3-step onboarding flow with document upload.
  • Implemented secure role-based access and branded confirmation pages.
  • Built 12+ custom objects and 20+ validations for RFQs.
  • Developed SOQL and Apex triggers reducing manual entry by 60%.
  • Cut proposal cycle from 5 to 2 days using workflow automation.
  • Skills: Experience Cloud, Flow Builder, Visualforce, Roles, Sharing Rules
  • Skills: Sales Cloud, Apex (basic), SOQL, Workflows, Data Loader

Education

Bachelor of Technology - Computer Science

Jawaharlal Nehru Technological University
Hyderabad
05.2014

Skills

  • Sales Cloud
  • Service Cloud
  • Experience Cloud
  • CPQ
  • Health Cloud
  • Manufacturing Cloud
  • Shield
  • Automotive Cloud
  • Mobile
  • Apex
  • Triggers
  • Batch
  • Lightning Web Components
  • LWC
  • Visualforce
  • Flows
  • Validation Rules
  • Process Builder
  • Custom Metadata
  • MuleSoft
  • REST APIs
  • SOAP APIs
  • HL7
  • Named Credentials
  • OAuth 20
  • Apex Callouts
  • Platform Events
  • Change Data Capture
  • CDC
  • Salesforce DX
  • GitHub Actions
  • Jenkins
  • Bitbucket Pipelines
  • Scratch Orgs
  • PMD
  • Sandbox Management
  • Salesforce Shield
  • Audit Trail
  • Profiles
  • Permission Sets
  • Role Hierarchies
  • 2FA
  • HIPAA
  • IRDA
  • Reports & Dashboards
  • Tableau CRM
  • Forecasting
  • Einstein GPT
  • GPT-based assistants
  • Conga CLM
  • Composer
  • Conga Sign
  • DocuSign
  • AdobeSign
  • Jira
  • Confluence
  • UAT
  • User Training
  • Sprint Reviews
  • Team Leadership

Certification

  • Salesforce Platform Developer I
  • Salesforce Platform Developer II
  • Salesforce Administrator
  • Salesforce Advanced Administrator
  • Salesforce Agentforce Specialist

Skills

Sales Cloud, Service Cloud, Experience Cloud, CPQ, Health Cloud, Manufacturing Cloud, Shield, Automotive Cloud, Mobile, Apex (Triggers, Batch), Lightning Web Components (LWC), Visualforce, Flows, Validation Rules, Process Builder, Custom Metadata, MuleSoft, REST/SOAP APIs, HL7, Named Credentials, OAuth 2.0, Apex Callouts, Platform Events, Change Data Capture (CDC), Salesforce DX, GitHub Actions, Jenkins, Bitbucket Pipelines, Scratch Orgs, PMD, Sandbox Management, Salesforce Shield, Audit Trail, Profiles, Permission Sets, Role Hierarchies, 2FA, HIPAA, IRDA, Reports & Dashboards, Tableau CRM, Forecasting, Einstein GPT, GPT-based assistants, Conga CLM, Composer, Conga Sign, DocuSign, AdobeSign, Jira, Confluence, UAT, User Training, Sprint Reviews, Team Leadership

Timeline

Salesforce Solution Architect & Team Lead

General Motors
02.2023 - Current

Salesforce CPQ & CLM Specialist

Siemens
01.2023 - 02.2023

Senior Salesforce Developer & Release Manager

Siemens
08.2020 - 12.2022

Salesforce Consultant / Business Analyst

State of California
06.2018 - 07.2020

Salesforce Developer & Administrator

Maxlife Insurance
03.2016 - 02.2018

Salesforce Junior Developer

Cadeploy
06.2014 - 02.2016

Bachelor of Technology - Computer Science

Jawaharlal Nehru Technological University

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Anil Kumar Kethavath