Taylor Dugas

• Drove sales growth by assessing customer needs and applying effective suggestive selling techniques.
• Collaborated with team members in a dynamic small business environment to support daily operations and boost event revenue.
• Processed cash and card transactions accurately during fast-paced live events while hitting daily sales goals.
• Adapted quickly to shifting responsibilities, from inventory handling to customer service, to keep operations running smoothly.

• Manage daily café operations to ensure smooth and efficient service.
• Lead and mentor a diverse team of paid staff and community volunteers.
• Coordinate weekly schedules and shift assignments for staff and volunteers.
• Oversee inventory levels, supplies, and ordering processes.
• Cultivate a welcoming, inclusive, and community-focused environment for every customer.

• Prepared and plated fine-dining desserts during active service.
• Supported daily pastry production and prep work.
• Maintained strict standards for food quality and visual presentation.
• Worked efficiently in a fast-paced kitchen environment.

Honors Program

• Honoree of Community College of Allegheny County, 2025-Current
• 4.0 GPA