Sasha Heard
Duluth,GA
Summary
Motivated and dependable student with a strong foundation in compassion, professionalism, and meticulous attention to detail. Certified in CPR, with valuable experience in customer service, food preparation, and precise record-keeping. Committed to upholding safety standards while delivering exceptional service and fostering a positive, organized environment. Eager to leverage skills and dedication for effective contributions in any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Teacher-In-Training
A Fresh Start Preparatory School
06.2023 - 01.2026
- Prepare and serve meals/snacks using proper food-handling and hygiene practices.
- Maintain daily attendance, records, and logs with accuracy.
- Communicate professionally with parents and staff; assist with customer-related needs.
- Support billing documentation by recording charges and updating accounts.
- Organize classrooms and ensure clean, safe environments.
- Assist teachers with activity planning, supervision, and multitasking during busy periods.
- Completed State-required child care compliance trainings including CPR/ First Aid, safe sleep, and health & safety procedures
Club Member
Black Student Union
08.2023 - 05.2025
- Volunteer | 10 Service Hours
- Assisted with student outreach and sign-in.
- Helped organize events and create welcoming spaces.
Club Member
GRLS Club
09.2023 - 11.2023
- Promoted leadership, teamwork, and professionalism.
- Helped coordinate meetings and group activities.
- Assisted with attendance tracking and event setup.
Education
High School -
Discovery High School
Lawrenceville, GA01.2027
Skills
CUSTOMER SERVICE EXPERTISE
- Builds welcoming, respectful connections with customers and coworkers
- Communicates clearly in person, by phone, and through email
- Handles fast-paced or stressful situations calmly and professionally
- Demonstrates patience and empathy when assisting others
FOOD HANDLING & SAFETY
- Experienced in meal preparation, portioning, and maintaining sanitary standards
- Knowledge of safe food storage and cross-contamination prevention
- Keeps workspaces organized and compliant with safety procedures
- Able to multitask between food prep, customer service, and cleaning duties
CASH HANDLING & ORGANIZATION
- Familiar with payment processing, receipts, and documenting transactions
- Uses accounting accuracy to ensure correct charges and records
- Maintains confidentiality when handling financial or personal information
TEAMWORK & LEADERSHIP
- Responsible and dependable with logs, forms, and daily reports
- Works well in both leadership and supportive team roles
- Takes initiative and supports coworkers to maintain smooth operations
- Positive, reliable, and consistent in completing tasks
- Encourages cooperation and strong communication
SAFETY & EMERGENCY READINESS
- CPR certified; understands basic emergency response protocols
- Stays calm and responsible during urgent situations
- Prioritizes safe, orderly environments for coworkers and customers
TECHNICAL & PROFESSIONAL SKILLS
- Microsoft Word, PowerPoint, Excel, Google Workspace
- Accurate documentation, scheduling, and digital organization
- Quick learner; adaptable to new systems and workflows
ACTIVITIES & HONORS
Dean’s List Award,
Student of the Week (x2),
100+ Community Service Hours,
AVID & Honors Program Member
Certification
CPR & First Aid Certified (Infant/Child/Adult)
Emergency Preparedness / Evacuation Training
Food Handler Certification
Bloodborne Pathogens Training
Timeline
Club Member
GRLS Club
09.2023 - 11.2023
Club Member
Black Student Union
08.2023 - 05.2025
Teacher-In-Training
A Fresh Start Preparatory School
06.2023 - 01.2026
High School -
Discovery High School