Taylor Duncan
Corona,CA
Overview
7
7
years of professional experience
Work History
Marketing Copywriter
Clothes Petals
Los Angeles, CA
03.2023 - Current
- Developed creative copy for marketing campaigns and promotional materials.
- Developed engaging social media posts across multiple platforms.
- Edited and proofread copy for grammar, punctuation and spelling, rewriting for clarity and accuracy.
- Researched target audiences to create effective messaging that resonated with users.
Freelance Contributing Writer/Editor
The Official Black Magazine
Los Angeles, CA
05.2022 - Current
- Interviewed several celebrities and figures in the Entertainment industry
- Transcribed interviews
- Wrote articles about relevant pop culture topics and submitted to publisher in timely manner
- Edited articles for proper grammar, punctuation, content, etc
Legal Intake Specialist
ALERT COMMUNICATIONS
Camarillo, CA
05.2023 - 09.2023
- Interviewed clients and obtained vital case information to support associates
- Maintained positive attitude and effectively de-escalated clients during crisis situations
- Familiarized new clients to rules and expectations of program
- Organized client calendars, prepared mailings and handled high call volumes.
Sales Operations Specialist
Drivetime Car Dealership
Riverside, CA
01.2021 - 04.2021
- Performed quality control on vehicles as scheduled
- Demonstrated initiative and problem-solving skills, using sound judgement
- Conducted scheduled inventories and submitted reports
- Organized, scanned and copied vehicle transaction deals.
Staff Writer
The Hilltop Newspaper
Washington, DC
05.2019 - 05.2020
- Interviewed individuals and investigated compelling subjects to gather information
- Drafted, edited, and reviewed original articles
- Wrote articles to inform, enlighten, and entertain students and others.
Front Desk Receptionist
Wharf Spa by L'Occitane
Washington, DC
08.2018 - 03.2020
- Greeted guests upon arrival
- Scheduled and confirmed reservations
- Computed bills, collected payments, and made change for guests
- Recorded guest comments and complaints, referring customers to the manager as necessary.
Community Engagement Director
Howard University Cover2Cover
Washington, DC
07.2018 - 05.2019
- Spread information and awareness about upcoming organization events
- Maintained enthusiasm and interest about organization throughout campus
- Came up with ideas for events that would attract interest in organization.
Legal Intern
Minor & Willcox LLC
Washington, DC
02.2019 - 04.2019
- Completed client intake forms
- Filed cases based on their category
- Drafted legal pleadings and filed them in their appropriate categories.
Music Writer
theblackjuice.com
Washington, DC
02.2017 - 09.2018
- Listened to and reviewed music albums
- Critiqued music artists and their work
- Expressed raw and unfiltered opinion and provided analysis on lyricism, production, artistry.
Media Intern
DotFM
Washington, DC
05.2018 - 08.2018
- Created and operated over 100 social media accounts to increase social media engagement and awareness for company
- Interviewed, collected information on, and reported on owners of six non-profit organization.
Education
B.A. in Communications -
HOWARD UNIVERSITY
05.2020
Skills
- Creative Writing
- Customer Service
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Word
- Typing
- Proofreading
- Blogging
- Writing Skills
- Search Engine Optimization (SEO)
- Intake Experience
- Research
- Microsoft Office
- Marketing
- Social Media Management
- WordPress
- Google Docs
- Guest services
- Chicago Manual of Style
- Customer support
- Social media marketing
- HTML5
- Windows
- E-commerce
- Adobe Creative Suite
- Adobe Acrobat
- Trello
- Target Audience Analysis
- Social Media Content
- Theme Advertisements
- SEO
- Brand Messaging
- Content Writing
- Advertising Copy
- Social Media Campaigns
Timeline
Legal Intake Specialist
ALERT COMMUNICATIONS
05.2023 - 09.2023
Marketing Copywriter
Clothes Petals
03.2023 - Current
Freelance Contributing Writer/Editor
The Official Black Magazine
05.2022 - Current
Sales Operations Specialist
Drivetime Car Dealership
01.2021 - 04.2021
Staff Writer
The Hilltop Newspaper
05.2019 - 05.2020
Legal Intern
Minor & Willcox LLC
02.2019 - 04.2019
Front Desk Receptionist
Wharf Spa by L'Occitane
08.2018 - 03.2020
Community Engagement Director
Howard University Cover2Cover
07.2018 - 05.2019
Media Intern
DotFM
05.2018 - 08.2018
Music Writer
theblackjuice.com
02.2017 - 09.2018
B.A. in Communications -
HOWARD UNIVERSITY