Taylor Dunn
Great Falls,MT
Summary
Accomplished HVAC Technician with over 5 years of experience in installing, maintaining, and repairing complex heating, ventilation, and air conditioning systems. Expertise in troubleshooting, preventive maintenance, and optimizing energy efficiency, with a strong commitment to continuing education in the latest HVAC technologies and personal skills. Proven ability to lead teams, manage projects, and deliver high-quality customer service while explaining technical issues clearly.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Project Manager (Commercial)
Atlas AC Repair
San Antonio, TX
08.2023 - 10.2024
- Conducted regular meetings with team members to discuss project updates and changes in scope or timeline.
- Inspected job sites prior to beginning work to identify any potential safety hazards or obstacles that could affect the job.
- Calculated load requirements to determine correct size of equipment needed for each application.
- Performed installation of commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
- Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
Senior Service Technician (Commercial)
Atlas AC Repair
San Antonio, TX
01.2023 - 10.2024
- Communicated with clients for outstanding customer service and to increase repeat business.
- Trained new team members on service processes to increase productivity.
- Conducted service appointments to diagnose and fix problems.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Repaired parts by using technical knowledge, special tools and soldering skills.
Senior Service Technician (Residential)
Atlas AC Repair
San Antonio, TX
07.2021 - 01.2023
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Performed onsite repair of equipment at customer locations.
- Troubleshot electrical circuits using schematics and diagrams.
- Calibrated instruments to maintain accuracy within specified tolerances.
- Enhanced team efficiency by training new members on established service processes
Service Technician (Residential)
Atlas AC Repair
San Antonio, TX
08.2020 - 07.2021
- Identified issues and devised effective solutions for customer problems
- Installed new systems according to manufacturer specifications.
- Conducted preventive maintenance on a variety of machines and systems.
- Logged services performed in service ticket system.
- Maintained certifications and completed training on systems and components.
Assembly & Process Work
Geneses Controls (FW Murphy)
San Antonio, TX
01.2018 - 05.2020
- Assembled components using hand tools and power tools.
- Performed quality checks on finished products to ensure accuracy.
- Followed blueprints, diagrams, skhes and verbal instructions for assembly procedures.
- Maintained a clean work area to ensure safety standards were met.
- Assisted with troubleshooting mechanical issues during assembly process.
Education
NATE Certified Technician - HVAC/R
Southern Careers Institute
San Antonio08-2020
High School Diploma -
C.M. Russell High School
Great Falls, MT06-2013
Skills
- Proficient in Estimating costs for Repairs & Change-Outs
- Expertise in Load Calculations with use of Manual J & Manual D
- Deep understanding of electrical circuits, wiring diagrams, and HVAC controls for heating, cooling, and ventilation systems
- Competent in reading blueprints and schematics to install and repair complex mechanical, electrical, plumbing and refrigeration systems while minimizing system downtime
- Skilled in diagnosing system issues using tools such as multimeters, manometers, and refrigerant gauges
- Certified in the proper handling, recovery, and disposal of refrigerants that comply with current regulatory standards
- Adept at charging systems with the appropriate refrigerant by Weight or Manufacture Specifications Per Superheat/Subcool
- Strong interpersonal skills, capable of explaining complex HVAC issues to clients in a clear, non-technical manner
- Experienced in delivering high-quality customer service, addressing client concerns, and ensuring satisfaction by providing timely solutions
- Skilled in recommending and implementing energy-efficient solutions to reduce utility costs for customers
- Knowledgeable about modern HVAC technology such as smart thermostats, variable-speed systems, and energy audits to optimize system performance and reduce energy consumption
Certification
- Texas Department Of Licensing And Regulation (TDLR)
Registered ACR Technician
Registration #: 105156
Expire Date: 2025-07-06
Apprentice Electrician
License #: 077964
Expire Date: 2025-06-26
- MAINSTREAM ENGINEERING
EPA608 (Universal)
Certification #: P4802A2BAD8290350
Issue Date: 2020-06-15
Indoor Air Quality (IAQ) - Certified Technician
Certification #: 55E36FA40B0C90350
Issue Date: 2020-07-08
HC/HFO - Certified Technician
Certification #: H5E36FA40B0C90350
Issue Date: 2021-07-01
Green HVAC/R - Certified Technician
Certification #: 41B99F3AF26E90350
Issue Date: 2021-07-01
- NATE Certification(s)
Certification: CORE Issue Date: 2023-12-22 ID: 9044180
Certification: HPSV Issue Date: 2023-12-29 ID: 9044180
- CARRIER Enterprise
Certification: Modern Airflow & Duct Design
ACC #: 2599
Issue Date: 2023-11-19
Certification: Next Gen & 5-Stage Variable Speed Systems
ACC #: 2599
Issue Date: 2023-12-21
Certification: Carrier/Bryant Zoning Systems
ACC #: 2599
Issue Date: 2023-12-19
Certification: Infinity/Evolution Controls
ACC #: 2599
Issue Date: 2023-12-21
Certification: Check, Test & Startup
ACC #: 2599
Issue Date: 2023-11-19
Certification: Carrier/Bryant Ductless/Mini-Ducted Systems
ACC #: 2599
Issue Date: 2023-11-19
Timeline
Lead Project Manager (Commercial)
Atlas AC Repair
08.2023 - 10.2024
Senior Service Technician (Commercial)
Atlas AC Repair
01.2023 - 10.2024
Senior Service Technician (Residential)
Atlas AC Repair
07.2021 - 01.2023
Service Technician (Residential)
Atlas AC Repair
08.2020 - 07.2021
Assembly & Process Work
Geneses Controls (FW Murphy)
01.2018 - 05.2020
NATE Certified Technician - HVAC/R
Southern Careers Institute
High School Diploma -
C.M. Russell High School
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