TAYLOR EATON
Fayetteville,AR
Overview
7
7
years of professional experience
Work History
ROI Specialist
Sharecare Health Data Services
07.2021 - Current
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Verified accuracy of patient information in medical records.
Client Care Specialist
Smithers Animal Hospital
06.2020 - 07.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Entered data from pet records and office visits into computer system.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Managed multi-line phone system and pleasantly greeted patients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Inventory management
Receptionist
Wedington Animal Hospital
12.2017 - 06.2020
- Communicate with veterinary professionals to provide information to handle complaints or issues completely and accurately
- Perform administrative duties such as client check in, check out, and entering patient history
- Maintain 5 telephone lines and answer all client inquiries
- Schedule appointments for 8 doctors, ascertain the need of the visit and assist accordingly
- Manage financial payments such as payables and receivables, compare end of day transactions
- Manage emails, faxes, and online pharmacy requests
Mail Handler Assistant
United States Postal Service
10.2016 - 09.2017
- Loaded, unloaded, and moved bulk mail
- Dispatched mail to proper location on dock
- Prepared various types of mail received from other facilities
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Utilized physical strength to move mail and packages of varying sizes and weights.
Education
Bachelor of Science - Agricultural, Food and Life Sciences, Animal Science, Agricultural Business
University of Arkansas
Fayetteville, AR2020
Skills
- Strong organizational skills
- Records Management
- Great interpersonal skills
- Ability to multitask efficiently
- Excellent phone and computer skills
- Ability to work as a team
- Strong attention to detail
- Excellent communication, verbal and written skills
- Positive, self-motivated, enthusiastic
Timeline
ROI Specialist
Sharecare Health Data Services
07.2021 - Current
Client Care Specialist
Smithers Animal Hospital
06.2020 - 07.2021
Receptionist
Wedington Animal Hospital
12.2017 - 06.2020
Mail Handler Assistant
United States Postal Service
10.2016 - 09.2017
Bachelor of Science - Agricultural, Food and Life Sciences, Animal Science, Agricultural Business
University of Arkansas
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